Conquer the Comfort Zone

Conquer the Comfort Zone


Pressure to perform, effective communication, setting clear goals: These are just a few of the challenges that accommodate the role of a manager, according to a February 2018 blog post on

No matter if you are the manager of a custodial team, an operations manager of a building, a facility director for a large campus, or the founder of a contract cleaning organization, it’s safe to say there are always going to be parts of the job that will push you out of your comfort zone. Wanting to make decisions that are the most practical for your team, but also beneficial for the department or organization, can introduce bouts of pressure, especially when it’s unclear who will benefit the most from a decision’s outcome.

“Let’s face it, making tough decisions is what leadership is all about,” says this month’s cover story. “When you run a high-performing cleaning company,” or any type of operation, for that matter, “you need to decide how to allocate resources to ensure efficient and productive operations.”

While this month’s cover story is designed to help managers make smart decisions in even the toughest of situations, this month’s issue of CMM also showcases several other resources that can help organizational leaders get ahead:

  • Training tips. Read about learning management systems and how they are helping to streamline training and mitigate employee roadblocks to success.
  • Certification opportunities. The ISSA Show North America 2018 in Dallas, TX, is offering several certification opportunities to help organization leaders improve their management skills and technical knowledge.
  • Tips on honing employee engagement. Learn methods for integrating staff into your goal-setting and long-term strategy plans.

In addition to the certification opportunities mentioned above, this year’s ISSA Show—taking place October 29–November 1—will offer an abundance of education seminars that can help facility service providers succeed at the supervisor level and above. Topics include lean cleaning operations, using data to your competitive advantage, adult learning styles, balancing cost and quality, and more. Learn more by visiting, and hopefully we will see you during this year’s leading industry trade show.


Posted On October 25, 2018

Kelly Zimmerman

Managing Editor, CMM

Kelly Zimmerman is the former managing editor of Cleaning & Maintenance Management. She has experience managing industry-specific content for print and digital formats. She holds a master of science in journalism from Northwestern University. Kelly can be reached at [email protected].


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Conquer the Comfort Zone
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