Videos

Videos Archive

Riccardo Balducci, Group Sustainability Director at Sofide
July 17, 2025 Sponsored by Sofidel

The Sofidel Standard: A Bold Sustainability Journey With a Conscience

Facility Management

In this episode, Mitch Brunette offers a real-world perspective on what it takes to deliver consistent results in a dynamic industry.

Video
Keep Applicants on the Bench for Staffing Shortages
July 17, 2025 Jeff Cross

Keep Applicants on the Bench for Staffing Shortages

Business and Management

In this ISSA Show Sneak Peek, Libby DeLucien, a cleaning business owner and founder of WootRecruit, explains a recruiting method she calls "The Bench"—a proven strategy that redefines how cleaning companies should approach hiring.

Video
Jeff Carmon
July 16, 2025 Jeff Cross

How to Gather Customer Feedback and USE It

Business and Management

Whether you're aiming to improve customer experience, refine your services, or boost loyalty, Jeff Carmon, an expert coach and consultant with Elite BSC, shares strategies for collecting honest responses and translating them into actionable insights.

Video
Avoid “Bosshole” Syndrome at Your Organization
July 16, 2025 Jeff Cross

Avoid “Bosshole” Syndrome at Your Organization

Training

Watch a sneak peek of an upcoming ISSA Show North America education session, “Reinventing the Manager: Lessons from the Bossholes®.”

Video
Dean Mercado
July 11, 2025 Jeff Cross

Is Artificial Intelligence Becoming Your Personal Marketing Villain?

Business and Management

In this episode of Straight Talk!, ISSA Media Director Jeff Cross dives into this topic with Dean Mercado, founder of Online Marketing Muscle, to uncover what’s really behind poor marketing performance.

Video
Shivek Gupta
July 10, 2025 Jeff Cross

The Buyer’s Playbook: What Makes a BSC Stand Out in Today’s Market

Business and Management

In this episode, we talk with Shivek Gupta, founder of Brightside Legacy, a firm focused on acquiring and growing exceptional service businesses—starting with a building service contractor.

Video
What facilities and vendors need.
July 3, 2025 Sponsored by City Wide Facility Solutions

Operational Excellence at Scale: The City Wide Solution to Facility Management

Facility Management

In this episode, Mitch Brunette offers a real-world perspective on what it takes to deliver consistent results in a dynamic industry.

Video
Spartan
June 26, 2025 Sponsored by Spartan Chemical

Advocacy with a Purpose: People, Product, and Proper Training

Products

In this episode, we sit down with two government advocacy experts to break down the 3 P’s of effective advocacy

Video
Troy Harrison
June 26, 2025 Jeff Cross

More Leads, Less Chaos: Is It Time For a Sales Manager?

Business and Management

In this episode of Straight Talk!, we explore one of the biggest turning points in a growing business.

Video
Around-the-Clock Floor Care
June 24, 2025

Around-the-Clock Floor Care

Editorial Webinars

Watch CMM's hard floor webinar, Around-the-Clock Floor Care, for tips on keeping your facility’s floors in prime condition without significantly disrupting building needs.

Video
X6 ROVR™ combines advanced AI navigation
June 23, 2025 Sponsored by Tennant

Where AI Meets Clean: Join the X6 ROVR™ Floor Cleaning Revolution

Products

X6 ROVR™ combines advanced AI navigation, high-capacity performance, and user-friendly features to redefine cleanliness standards.

Video
Laurie Sewell
June 23, 2025 Jeff Cross

Advocating for Clean in a Cost-Obsessed World

Business and Management

ISSA President Laurie Sewell shares her vision for transforming how the world views cleaning

Video