Videos

Videos Archive

ISSA President Laurie Sewell
May 6, 2025 Jeff Cross

More Than Clean—Protecting Hearts, Minds, and Communities

Business and Management

ISSA President Laurie Sewell joins ISSA Media Director Jeff Cross to explore the central theme that unites all corners of the cleaning and facility services world: health.

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Business Growth Strategie
May 6, 2025 Jeff Cross

Your Next Revenue Breakthrough Starts at Business Growth Strategies

Business and Management

Unlike broader business events, this conference zeroes in on the unique challenges and opportunities faced by building service contractors.

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Troy Harrison
April 28, 2025 Jeff Cross

Kindness Isn’t Weakness

Business and Management

Learn why kindness isn’t weakness—it's a strategic advantage that builds stronger relationships, more productive teams, and better sales outcomes.

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Steve Ashkin, founder of The Ashkin Group
April 25, 2025 Jeff Cross

Understanding Climate Risk Reporting

Business and Management

In this episode, sustainability expert Steve Ashkin, founder of The Ashkin Group, unpacks the evolving world of climate risk reporting and sustainability in the cleaning industry.

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green building, green workplace, green office, sustainable, environmental
April 25, 2025 Stephen P. Ashkin

Understanding Climate Risk Reporting

Cleaning industry customers increasingly expect climate risk reporting and sustainability disclosures from their vendors.

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Dean Mercado
April 24, 2025 Jeff Cross

How to Tap Into the Power of AI Agents

Business and Management

Artificial intelligence (AI) is here, reshaping how cleaning companies run their day-to-day operations.

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Jordan Tong
April 22, 2025 Jeff Cross

Start Selling with Intention: The Precision Prospecting Plan for Janitorial Sales

Business and Management

In this episode of Straight Talk!, Jordan Tong, CEO of Frantz Building Services and founder of Elite BSC, shares proven strategies to help cleaning business owners sharpen their sales process and focus on what drives growth: Precision prospecting.

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Integrating Smart Tech
April 22, 2025

Integrating Smart Tech: Revolutionizing Your Cleaning Practice with AI

Products

Integrating technology in your cleaning practice means using new tools and devices to enhance efficiency and productivity, transforming the cleaning industry.

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The Business Case for IAQ: Turn Clean Air Into Clean Profit
April 14, 2025 Jeff Cross

The Business Case for IAQ: Turn Clean Air Into Clean Profit

In this episode of Tips From the Trenches, Amy Prihoda outlines her vision for selling services based not on appearance-triggered cleaning.

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CMM
April 14, 2025 Jeff Cross

One Family, One Fix, a Lifetime of Impact: The Story of Laura and Her Four Sick Kids

Doug Hoffman, the executive director of the National Organization of Remediators and Microbial Inspectors, (NORMI) reflects on a pivotal experience from 2002 that affirmed the importance of his work in indoor air quality.

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Julio Badin, Executive Director of Gathering Place in Tulsa, Oklahoma — the proud recipient of the Spotless Spaces Award, sponsored by Tork, an Essity brand
April 3, 2025 Jeff Cross

Clean Starts with Purpose: How Gathering Place Built a Culture of Pride

Restrooms

ISSA Media Director Jeff Cross speaks with Julio Badin, Executive Director of Gathering Place in Tulsa, Oklahoma—the proud recipient of the Spotless Spaces Award, sponsored by Tork, an Essity brand.

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Matthew Urmanski, Essity's senior vice president of sales and marketing for North America
April 3, 2025 Jeff Cross

Spotless Spaces Competition + Smarter Solutions: Tork Champions Inclusive Hygiene

Restrooms

In this special episode of Straight Talk! recorded at the 2025 ISSA Clean Advocacy Summit in Washington, D.C., Matthew Urmanski, Essity's senior vice president of sales and marketing for North America, discusses the impact of the Spotless Spaces Competition and the future of inclusive hygiene in the cleaning industry.

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