Videos

Videos Archive

Unlocking Tech Secrets: Insights from Three Leading Software CEOs
August 7, 2025 Jeff Cross

Unlocking Tech Secrets: Insights from Three Leading Software CEOs

Technology and Trends

This session at ISSA Show North America 2025 will teach attendees how to make technology their competitive advantage.

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Your Public Restroom Could Be Costing You: Why Inclusive Hygiene Matters
August 6, 2025

Your Public Restroom Could Be Costing You: Why Inclusive Hygiene Matters

Panelists in Tork's webinar explain how small changes in restroom design and product selection can lead to big improvements in guest satisfaction, employee retention, and operational efficiency.

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Subcontracting Smarts: Stay Ahead of COIs and Turn Insurance Audits into an Advantage
August 5, 2025 Jeff Cross

Subcontracting Smarts: Stay Ahead of COIs and Turn Insurance Audits into an Advantage

Business and Management

In this episode of Straight Talk!, explore how commercial cleaning companies can protect themselves when hiring subcontractors and what the insurance industry can do to support those efforts.

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Bot vs. Human: Future-Proofing Content in an AI World
August 5, 2025 Jeff Cross

Bot vs. Human: Future-Proofing Content in an AI World

Business and Management

In this episode of Straight Talk, Jeff Cross sits down with Will Tygart, author of The Internet Was Always a Giant RAG System, to dig into what’s happening now with search and AI.

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The Power of Speed: Turn Incoming Leads into Instant Wins
August 5, 2025 Jeff Cross

The Power of Speed: Turn Incoming Leads into Instant Wins

Business and Management

In this episode with sales expert Troy Harrison, we dive into why incoming leads—especially those generated through web lead forms—require a unique approach to convert effectively.

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Two Presentations, One Goal: Build Your Business!
August 1, 2025 Jeff Cross

Two Presentations, One Goal: Build Your Business!

Business and Management

At ISSA Show North America 2025, Tom Shay will present two high-impact sessions designed to help business owners take control of their financial future and leadership success.

Video
How to Create Your Very Own AI Assistant
July 31, 2025 Jeff Cross

How to Create Your Very Own AI Assistant

Technology and Trends

In her presentation at ISSA Show North America 2025, Laura Craven, with Imperial Dade, will introduce attendees to Custom GPT Assistants, AI-driven tools that can be tailored to meet specific business needs.

Video
Beyond Automation: How SAVI 360 Supports Frontline Cleaning Teams
July 29, 2025 Sponsored by OPTISOLVE

Beyond Automation: How SAVI 360 Supports Frontline Cleaning Teams

Optisolve’s SAVI 360 platform is redefining what’s possible for the cleaning industry. More than just a digital assistant or training tool—it’s an intelligent platform that adapts to how teams work.

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Riccardo Balducci, Group Sustainability Director at Sofide
July 17, 2025 Sponsored by Sofidel

The Sofidel Standard: A Bold Sustainability Journey With a Conscience

Facility Management

In this episode, Mitch Brunette offers a real-world perspective on what it takes to deliver consistent results in a dynamic industry.

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Keep Applicants on the Bench for Staffing Shortages
July 17, 2025 Jeff Cross

Keep Applicants on the Bench for Staffing Shortages

Business and Management

In this ISSA Show Sneak Peek, Libby DeLucien, a cleaning business owner and founder of WootRecruit, explains a recruiting method she calls "The Bench"—a proven strategy that redefines how cleaning companies should approach hiring.

Video
Jeff Carmon
July 16, 2025 Jeff Cross

How to Gather Customer Feedback and USE It

Business and Management

Whether you're aiming to improve customer experience, refine your services, or boost loyalty, Jeff Carmon, an expert coach and consultant with Elite BSC, shares strategies for collecting honest responses and translating them into actionable insights.

Video
Avoid “Bosshole” Syndrome at Your Organization
July 16, 2025 Jeff Cross

Avoid “Bosshole” Syndrome at Your Organization

Training

Watch a sneak peek of an upcoming ISSA Show North America education session, “Reinventing the Manager: Lessons from the Bossholes®.”

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