Videos

Videos Archive

How to hire the best employees
August 21, 2026 Jeff Cross

Hiring Without an HR Department

Business and Management

For cleaning companies without a dedicated HR department, the answer begins with refusing to accept poor hiring results as simply part of doing business.

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How to be accountable as a manager.
August 21, 2026 Jeff Cross

Accountability Isn’t Punishment—It’s Clarity

Business and Management

The word accountability shows up in the news whenever something goes wrong. Someone must be held accountable, and everyone listening knows what that means.

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ISSA Show Sneak Peek: The “Paranoid” Advantage: Disrupting the Cleaning Industry With AI Agents
August 19, 2026

ISSA Show Sneak Peek: The “Paranoid” Advantage: Disrupting the Cleaning Industry With AI Agents

This ISSA Show Sneak Peek episode features Debbie Sardone, founder of the ISSA Charities program Cleaning for a Reason.

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ISSA Show Sneak Peek: Amazon as a Digital Sales Engine for Cleaning Brands
August 18, 2026

ISSA Show Sneak Peek: Amazon as a Digital Sales Engine for Cleaning Brands

This episode focuses on a presentation by Drew Hart, founder and CEO of Vinculum.

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ISSA Show Sneak Peek: Sustainability for Cleaning & Facility Companies
August 7, 2026

ISSA Show Sneak Peek: Sustainability for Cleaning & Facility Companies

This ISSA SHow Sneak Peek episode highlights the session "Sustainability for Cleaning & Facility Companies: First Steps That Actually Work."

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ISSA Show Sneak Peek: CMI Hard Floor Care Certification Workshop
August 4, 2026

ISSA Show Sneak Peek: CMI Hard Floor Care Certification Workshop

The Cleaning Management Institute's Hard Floor Care Certification Workshop offers a comprehensive overview of hard floor care, covering current standards, efficient cleaning methods, safety concerns, and asset protection.

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ISSA Show Webinar Preview Series: Flooring Identification–Categories and Classifications
August 4, 2026

ISSA Show Webinar Preview Series: Flooring Identification–Categories and Classifications

Hard floor care starts with one critical step—correctly identifying the flooring so you can clean it properly.

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Target graphic
July 24, 2026 Jeff Cross

Growing Faster but Making Less? Here’s Why

Business and Management

Contractors talk about revenue because it's easy to see and easy to say. A company describes itself by what it billed last year, whether that's $1 million or $10 million, and the number becomes shorthand for success.

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Looking at a computer
July 23, 2026 Jeff Cross

Your Employees Are Using AI. But Are They Still Thinking?

Business and Management

In this episode, we examine the hidden risks of AI overreliance, why some experts warn of declining human judgment, and what business leaders can do to ensure AI remains a powerful tool without weakening the skills that drive innovation and sound decision-making.

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laptop graphic
July 17, 2026 Jeff Cross

AI in Hiring: What Works, What Doesn’t, and What Employers Need to Know

Business and Management

Whether you're hiring your next technician, supervisor, or office administrator, this conversation offers practical guidance without the hype.

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New Technology Platform Targets the Hidden 90% of Cleaning Budgets
July 16, 2026 Sponsored by Optisolve

New Technology Platform Targets the Hidden 90% of Cleaning Budgets

Products

In this episode, Jeff Cross speaks with Jim Flieler of Charlotte Products and Sanjaya Abeysinghe, CTO of Optisolve, about why labor—not supplies—is the true cost driver in facility cleaning.

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Stratus Clean
June 29, 2026 Elizabeth Christenson

Three-Tier Franchise Model & Rebranding Elevates Stratus Clean

Business and Management

Stratus Clean CEO Doug Flaig shared his insights into the company’s name change and rapid growth in this super-competitive industry.

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