Videos

Videos Archive

The Future of Facility Care: Integrating Automation & Sustainability
June 16, 2025

The Future of Facility Care: Integrating Automation & Sustainability

Join us for an insightful webinar on “The Future of Facility Care: Integrating Automation & Sustainability” where we will explore innovative trends in maintaining and enhancing facility operations with sustainability at the forefront.

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Troy Harrison
May 27, 2025 Jeff Cross

Why Your LinkedIn Strategy Is Failing—And How to Fix It Fast

Business and Management

In today’s digital-first world of business, LinkedIn is more than just a professional profile—it’s a prospecting powerhouse.

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Dave Kahl
May 21, 2025 Jeff Cross

Don’t Get Poached: 4 Rules to Keep Your Top Accounts Secure

Business and Management

As customer expectations shift and competitors constantly circle, retaining your best clients requires strategy, attention, and a little bit of old-school charm.

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Joshua Griffing
May 20, 2025 Sponsored by Excel Dryer

Survey Shocker: The Top Reason Customers Will Not Return to Your Facility

Products

In this episode of Straight Talk, ISSA Media Director Jeff Cross is joined by Joshua Griffing, director of marketing and international sales with Excel Dryer, to explore the eye-opening results of a recent global survey conducted by the company.

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Ron Attman, the Co-CEO at Acme Paper and Supply Co.
May 16, 2025 Jeff Cross

Tariffs, Trade, and Turbulence: How Acme is Navigating Global Supply Chain Chaos

Business and Management

In this episode, we sit down with Ron Attman, the Co-CEO at Acme Paper and Supply Company, to talk about the unpredictable cost of goods, shifting manufacturing strategies, and what it takes to stay competitive in a volatile global market.

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Iris Verdi
May 13, 2025 Jeff Cross

Inside the High Stakes World of Health Care Facility Cleaning

Iris Verdi is a health care facility cleaning expert with KBS, and in this episode of Straight Talk!, she breaks down what it truly takes for a cleaning company to be qualified for work in hospitals, clinics, and medical offices.

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Judi Olmstead, Director of Airports, and Don Cole, Deputy Director of Facilities, from Myrtle Beach International Airport, alongside Dr. Gavin Macgregor-Skinner, Senior Director at ISSA
May 9, 2025 Jeff Cross

The Clean Commitment: Myrtle Beach International Airport and the GBAC STAR Journey

Health and Safety

Dr. Macgregor-Skinner highlights why Myrtle Beach International Airport has become a model for other facilities worldwide, showing that with leadership, strategy, and buy-in at every level, world-class sanitation is achievable.

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Helge Alt
May 9, 2025 Jeff Cross

Cleaning with Purpose: Ergonomics, ESG, and Results that Matter

Health and Safety

In this episode of Straight Talk!, we explore the evolving world of professional cleaning through the lens of ergonomics, results-based cleaning, the value of cleaning, and ESG principles.

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ISSA President Laurie Sewell
May 6, 2025 Jeff Cross

More Than Clean—Protecting Hearts, Minds, and Communities

Business and Management

ISSA President Laurie Sewell joins ISSA Media Director Jeff Cross to explore the central theme that unites all corners of the cleaning and facility services world: health.

Video
Business Growth Strategie
May 6, 2025 Jeff Cross

Your Next Revenue Breakthrough Starts at Business Growth Strategies

Business and Management

Unlike broader business events, this conference zeroes in on the unique challenges and opportunities faced by building service contractors.

Video
Troy Harrison
April 28, 2025 Jeff Cross

Kindness Isn’t Weakness

Business and Management

Learn why kindness isn’t weakness—it's a strategic advantage that builds stronger relationships, more productive teams, and better sales outcomes.

Video
Steve Ashkin, founder of The Ashkin Group
April 25, 2025 Jeff Cross

Understanding Climate Risk Reporting

Business and Management

In this episode, sustainability expert Steve Ashkin, founder of The Ashkin Group, unpacks the evolving world of climate risk reporting and sustainability in the cleaning industry.

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