Industry Research

Annual survey highlights industry trends, values, and challenges.

The annual survey focuses on current trends and recurring issues, from the challenges of balancing budgets and hiring workers to the day-to-day necessity of maintaining difficult-to-clean areas.

The annual CMM BSC/Contract Cleaning Benchmarking Survey Report provides a snapshot of how building service contractors (BSCS) are performing.

The annual survey report offers a glimpse into how facility managers and in-house service providers are recovering from the global pandemic and what trends they’ll see for the rest of 2022.

The annual CMM BSC/Contract Cleaning Benchmarking Survey Report provides a snapshot of how building service contractors (BSCS) are performing during another year of unprecedented change. 

The 2021 CMM In-House/Facility Management Benchmarking Survey Report, sponsored by Coastwide Professional, offers a glimpse into how the global pandemic affected facility managers and in-house service providers, how they’ve adapted, and what trends they’ll see for the rest of 2021.

The annual CMM Building Service Contractor/Contract Cleaning Benchmarking Survey Report, sponsored by SoftBank Robotics, is here to help you gauge your business performance in a year centered around the COVID-19 pandemic.

The CMM 2020 In-House/Facility Management Benchmarking Survey provides important data on purchasing, trends, and more.