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Chuck Violand
August 29, 2024 Jeff Cross

The Role of Performance Management in Building Your Business Empire

In this episode, business coach Chuck Violand, Violand Management Associates founder, shares strategies that all business owners and entrepreneurs need.

Video
The Faces Behind School Cleaning
August 12, 2024

The Faces Behind School Cleaning

CMM spoke with Edward Smith III, executive director of facilities at Tuscaloosa City Schools in Alabama, about the important role of professional cleaners in education facilities.

Article
The Owner Impact
July 24, 2024 Jeff Cross

The Owner Impact

In this episode of Straight Talk!, Violand Management Associates founder Chuck Violand outlines what business owners should do to make the best impact on their companies.

Video
Hospital EVS Professional Honored for Excellence
July 22, 2024 Timothy Johnson

Hospital EVS Professional Honored for Excellence

Maria Diaz De Leon, a Sodexo hygiene specialist at Phoenix Children’s Hospital, is the winner of UMF|PerfectCLEAN’s 15th annual National Hygiene Specialist® Excellence Award.

Article


Onboarding: The First Step to New Employee Success
June 26, 2024 Jeff Cross

Onboarding: The First Step to New Employee Success

In this episode of Straight Talk!, Violand Management Associates founder Chuck Violand outlines what business owners should consider when creating and using a company onboarding process.

Video
How AI and IoT are Transforming the Commercial Cleaning Industry
June 26, 2024 Jeff Cross

How AI and IoT are Transforming the Commercial Cleaning Industry

In this episode of Straight Talk!, Todd Jones, owner/operator and area developer in Virginia for Office Pride Commercial Cleaning Services, describes what his company is doing and how the industry can embrace similar strategies to increase productivity, save costs, and enhance cleaning quality.

Video
Crafting Content for Effective Client Engagement
June 26, 2024 Jeff Cross

Crafting Content for Effective Client Engagement

In this episode of Straight Talk, Ed Marsh, the founder and principal of Consilium Global Business Advisors, digs into the types of content and how to manage it all for maximum sales success.

Video
Employers Face Major Changes with New Overtime Pay Requirements
June 24, 2024 Jeff Cross

Employers Face Major Changes with New Overtime Pay Requirements

The U.S. Department of Labor recently released its final rule, updating the Fair Labor Standards Act's overtime pay requirements. Scott Tackett, a business development advisor with Violand Management Associates, explains the impact and path forward for businesses.

Video
Did Video Kill the Radio Star … Again?
June 24, 2024 Jeff Cross

Did Video Kill the Radio Star … Again?

In this interview with Dean Mercado, Online Marketing Muscle ,CEO and founder, we analyze how AI tools might pose a threat to Google, Bing, Yahoo, and other traditional search engines. We explore the nuances of AI-driven information retrieval, its implications for search engine optimization, and the future of digital advertising.

Video
Managing Employee Turnover and Staff Retention
June 20, 2024 Jeff Cross

Managing Employee Turnover and Staff Retention

In this episode of Straight Talk!, join Jeff Carmon, Frantz Building Services director of business development and a consultant with Elite Business Coaching, as he explores the primary reasons behind employee turnover, the impact of various retention initiatives, and the innovative practices organizations are adopting to keep their best talent engaged and committed.

Video
Chuck Violand
May 30, 2024 Jeff Cross

How to Craft a Winning Benefits Package to Attract Top Talent

In this episode of Straight Talk!, Chuck Violand, Violand Management Associates founder, outlines what business owners should consider when building their benefits package to attract top talent.

Video
Dean Mercado
May 30, 2024 Jeff Cross

Automate to Elevate: Four Business Strategies to Boost Productivity

Dean Mercado shares several automation strategies, all with the goal of empowering cleaning and restoration companies to boost productivity.

Video
Kevin Barton
May 20, 2024 Jeff Cross

FTC’s Noncompete Clause Ban: Revolutionary Move, a Mere Clarification, or Just a Dud?

In this episode of Straight Talk!, Kevin Barton, president of Aviation and Janitorial Operations with Flagship Facility Services in Southlake, Texas, comments on noncomplete clauses.

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Jeff Carmon
May 16, 2024 Jeff Cross

How to Build a Cleaning Company Customer Loyalty Service Model

Discover timeless strategies that not only keep loyal customers coming back but also lure new ones in.

Video
Empowering Students Through Custodial Work
May 16, 2024 Timothy Johnson

Empowering Students Through Custodial Work

At Metropolitan School District (MSD) of Decatur Township in Indianapolis, an innovative program is not just transforming the cleanliness of its school facilities but also the lives of its students.

Article
Ed Marsh
May 8, 2024 Jeff Cross

The Critical Role of Coaching in Building Top-Performing Teams

In this episode of Straight Talk!, learn from Ed Marsh, Consilium Global Business Advisors founder, about why this topic is critical to empowering sales teams to succeed and the first steps anyone involved in sales coaching should embrace right now.

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