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Best Practices From the EVS Experts
March 26, 2025 Marilyn Clifton

Best Practices From the EVS Experts

CMM spoke with Marilyn Clifton about her environmental services (EVS) strategies as senior manager of support services at La Rabida Children’s Hospital in Chicago.

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Dean Mercado
March 6, 2025 Jeff Cross

Six Ways to Use AI

In this episode of Straight Talk!, get six strategies to use AI from Dean Mercado, the CEO and founder of Online Marketing Muscle.

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Chuck Violand
February 26, 2025 Jeff Cross

Recruitment Done Right: Hiring and Retention Tips for Business Success

In this episode of Straight Talk!, featuring Violand Management Associates founder Chuck Violand, we explore key strategies for recruitment and employment promotion to help you stand out as an employer of choice.

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Troy Harrison
February 25, 2025 Jeff Cross

How to Handle Bid Business

In this episode of Straight Talk!, sales expert Troy Harrison breaks down the strategies behind handling bid business successfully.

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BSC’s Volunteer Day Brings Comfort to Cancer Patients
February 25, 2025 Timothy Johnson

BSC’s Volunteer Day Brings Comfort to Cancer Patients

Prestige Maintenance USA took a break from its usual commercial janitorial jobs to dive into a heartfelt mission: cleaning the homes of cancer patients.

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Best Practices From the EVS Experts
February 20, 2025

Best Practices From the EVS Experts

Isaac Johnson, senior vice president of operations at Aramark+ Healthcare, offers his best practices for cleaning your facility’s most challenging areas.

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JT Kraal
February 20, 2025 Jeff Cross

Big Mistakes in Small Details: What Owners Might Miss When Selling Their Companies

In this episode of Straight Talk!, JT Kraai discusses the most critical ‘little things’ that business owners often overlook when preparing to sell.

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Dean Mercado
February 19, 2025 Jeff Cross

The Perfect Prompt

In this episode of Straight Talk!, we explore the art and science of creating the perfect prompt for generative AI.

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FAQs on Disinfectant Active Ingredients
February 18, 2025

FAQs on Disinfectant Active Ingredients

Like any tool, disinfectants are most effective and safe when cleaning crews use them properly.

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Clean Spaces Equal Healthier Lives
February 11, 2025 Dr. Gavin Macgregor-Skinner

Clean Spaces Equal Healthier Lives

Cleaning product users are looking for ways to clean well, at a reasonable price, and without harm to those who use the indoor space.

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Jeff Carmon
January 29, 2025 Jeff Cross

How to Develop Your Company’s Unique Value Story

Jeff Carmon shares his thoughts on how to craft a compelling narrative that sets your business apart.

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Troy Harrison
January 28, 2025 Jeff Cross

Hire the Person, NOT the Book of Business

In this episode of Straight Talk!, business Coach Troy Harrison shares his perspectives on hiring the very best salespeople for your company, and what you should focus on when searching for top talent.

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Dr. Gavin Macgregor-Skinner
January 23, 2025 Jeff Cross

The ‘Cleaning for Health’ Saga Continues: Is It Gloom and Doom?

Dr. Gavin Macgregor-Skinner, senior director of ISSA, shares his thoughts on bridging the gap between intention and action and maybe an idea for a great citizen science project.

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John Northdurft
January 21, 2025 Jeff Cross

Be the Voice of Change: Register for the 2025 ISSA Clean Advocacy Summit Today!

In this episode of Straight Talk!, John Nothdurft discusses the 2025 ISSA Clean Advocacy Summit, the must-attend event for cleaning industry professionals passionate about driving change.

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11 Steps for Developing Tomorrow’s Business Leaders
January 21, 2025 Lisbeth Calandrino

11 Steps for Developing Tomorrow’s Business Leaders

For businesses to thrive, employees must understand that their role is not just to "fix things" but to create positive, frictionless experiences at every stage of the customer's journey.

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Shawn Bisaillon and Jeff Cross
January 20, 2025 Jeff Cross

What Lurks in Your Hotel Room?

In this episode of Straight Talk!, IICRC-approved instructor and industry consultant Shawn Bisaillon shares his personal experience about the reality of how clean—or NOT clean—hotel rooms may be.

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