Explore how AI has reshaped hiring on both sides of the desk, with one business leader sharing what’s going wrong and what employers in the cleaning and restoration industries can do about it.
VideoTraining
In this conversation, EmployJoy.ai's Wells Ye and ISSA's Jeff Cross explore how one business leader built a team that stays—and what other cleaning companies can learn from that experience.
VideoDiscover why reducing turnover may be one of the most effective ways to protect service quality, customer relationships and the bottom line.
VideoISSA Show North America, which returns to the Mandalay Bay Convention Center in Las Vegas, is built for everyone involved with cleaning, from building service contractors and in-house facility managers to manufacturers and distributors.
ArticleFor David Hallinan, the recognition has never been about himself, but about elevating the school custodian profession.
ArticleThe best time to prepare for an OSHA walkthrough isn’t the day an inspector arrives. It's every day before.
ArticleFacility leaders can effectively manage multigeneration teams by adjusting their communication style, development approach, and leadership methods while maintaining clear expectations and accountability.
ArticleISSA’s VEO initiative helps front-line workers succeed, giving them visión, empeño (effort), and oportunidad (opportunity).
ArticleFlooring can vary throughout a facility and its care needs change based on use, age, and previous maintenance provided.
ArticleCleaning consistency is not accidental. It is engineered through systems that reduce variability and support repeatable performance.
ArticleVEO exists to ensure our community is no longer overlooked in the very industry it powers. It creates intentional pathways from the front line to leadership, from entrepreneurship to scale, from experience to influence.
ArticleWomen are becoming an increasingly visible and influential presence in the facility management industry, and their impact on the future of facilities is accelerating.
ArticleAddressing training and process gaps is not about working harder. It is about working smarter, with systems that support both people and performance.
ArticleWe are creating leadership pathways for more Hispanics to become supervisors, managers, business owners, and executives. We’re ensuring they are no longer overlooked but instead identified as the next generation of leaders.
ArticleBy investing in training that is interactive, visual, and grounded in real-world impact, cleaning businesses and facility managers can help reduce cleaning team turnover.
ArticleWhen training is engaging, it can drive long-term behavioral change, empowering teams to follow cleaning and hygiene protocols and protect the facility’s reputation.
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