Advertisement
See What's New in

Training

Kevin Barton
May 20, 2024 Jeff Cross

FTC’s Noncompete Clause Ban: Revolutionary Move, a Mere Clarification, or Just a Dud?

In this episode of Straight Talk!, Kevin Barton, president of Aviation and Janitorial Operations with Flagship Facility Services in Southlake, Texas, comments on noncomplete clauses.

Video
Jeff Carmon
May 16, 2024 Jeff Cross

How to Build a Cleaning Company Customer Loyalty Service Model

Discover timeless strategies that not only keep loyal customers coming back but also lure new ones in.

Video
Empowering Students Through Custodial Work
May 16, 2024 Timothy Johnson

Empowering Students Through Custodial Work

At Metropolitan School District (MSD) of Decatur Township in Indianapolis, an innovative program is not just transforming the cleanliness of its school facilities but also the lives of its students.

Article
Ed Marsh
May 8, 2024 Jeff Cross

The Critical Role of Coaching in Building Top-Performing Teams

In this episode of Straight Talk!, learn from Ed Marsh, Consilium Global Business Advisors founder, about why this topic is critical to empowering sales teams to succeed and the first steps anyone involved in sales coaching should embrace right now.

Video

Scott Tackett
May 7, 2024 Jeff Cross

What the FTC Ban on Noncompete Clauses Could Mean For You

In this episode of Straight Talk!, Scott Tackett, a business development advisor with Violand Management Associates and an industry expert in human resources issues, shares his thoughts and concerns as they relate to the cleaning and restoration industries.

Video
Dean Mercado
May 6, 2024 Jeff Cross

5 Key Traits of Entrepreneurial Leaders

In this episode of Straight Talk!, Dean Mercado, Online Marketing Muscle CEO, shares what makes an entrepreneur think, what he or she does to succeed, and if a business failure does occur, what an entrepreneur does next.

Video
Chuck Violand
April 26, 2024 Jeff Cross

The Strategic Role of Compensation in Today’s Workforce

In this episode of Straight Talk!, Chuck Violand, Violand Management Associates founder, outlines strategies all business owners must consider when developing a compensation strategy.

Video
Dave Kahle
April 25, 2024 Jeff Cross

Avoid This One Big Mistake and Unlock Sales Success

In this episode of Straight Talk!, sales expert Dave Kahle discusses how you can easily change a closed-ended question into an open-ended one to help showcase the value of your offer.

Video
Wadhwani and Bergman
April 18, 2024 Jeff Cross

The Holistic Truth About Improving IAQ

In this episode of Straight Talk!, hear from industry experts Dinesh Wadhwani, ThinkLite Air CEO and founder, and John Bergman, Science-Proven Microbial Control (SPMC) president, as they outline strategies and ideas that, if embraced, would lead to real change in the journey to improve the air we breathe.

Video
Ed Marsh
April 17, 2024 Jeff Cross

Why Sales Teams Must Design a ‘Buyer’s Journey’

In this episode of Straight Talk!, learn from Ed Marsh, Consilium Global Business Advisors founder, as to why designing a buyer's journey is the solution anyone involved in sales can adopt to make buying easier on the customer.

Video
Rob Fernback
April 16, 2024 Jeff Cross

Ant Invasions and Costly Consequences

In this episode of Straight Talk!, pest control expert Rob Fernback with Complete Pest Solutions shares a typical plan to eradicate ants from a home or an office.

Video
Building a Happy and Loyal Cleaning Team
April 15, 2024 Alison Wood

Building a Happy and Loyal Cleaning Team

Pay, benefits, and upward mobility within your organization are key to your employee retention strategy. Job candidates also look for positions that offer recognition, flexibility, and meaningful work.

Article
IICRC Unscripted video
April 9, 2024 Jeff Cross

IICRC Introduces Global Business Insurance Program for Certified Firms

In this episode of Unscripted, Jeff Cross, ISSA Media Director, interviews The Helios Group's Joseph Hoffman and Leon Walker-Metts to showcase the benefits of this program and how easy it is for certified firms to take advantage of it.

Video
Dean Mercado
March 25, 2024 Jeff Cross

5 Must-Have SOPs for Boosting Your Growth and Success

On this episode of Straight Talk!, Dean Mercado, Online Marketing Muscle CEO, talks about five essential standard operating procedures (SOPs) and how to use them to help your company succeed and grow.

Video
From Military Discipline to Business Excellence
February 21, 2024 Timothy Johnson

From Military Discipline to Business Excellence

A former U.S. Army member who served in Afghanistan as a military truck driver and vehicle mechanic in 2014, Ian Tenido honed skills and character traits that would prove invaluable in his business endeavors.

Article
The Keys to Unlocking BSC Success: Innovative Business Strategies for Contract Cleaners
December 11, 2023

The Keys to Unlocking BSC Success: Innovative Business Strategies for Contract Cleaners

Gain leadership skills—along with best practices for bidding, estimating, landing contracts, and retaining valuable clients—in this free, one-hour webinar brought to you by Cleaning & Maintenance Management (CMM).

Video