See What's New in

Business & Management

Expand Your Services, Not Your Client Base
June 10, 2026 Andrew Navarro

Expand Your Services, Not Your Client Base

Add-on services are not an upsell tactic. They’re an extension of good service. When approached with intention, they create a winning scenario for both customers and businesses.

Article
Award Brings Behind-the-Scenes Staff Into the Limelight
June 3, 2026 Timothy Johnson

Award Brings Behind-the-Scenes Staff Into the Limelight

Cardine Johnson, lead room attendant at Topnotch Resort in Stowe, Vermont, was recognized as a recent winner of UMF|PerfectCLEAN’s Guest Room Attendant Excellence Award.

Article
Facilities Profit When Tech Meets Trash
May 28, 2026 Blake Gordon

Facilities Profit When Tech Meets Trash

Digital platforms can provide an estimated value for trash, validating whether it’s worth the time to pursue recycling.

Article
Businesses Score With Sustainability Reporting
May 26, 2026 Stephen P. Ashkin

Businesses Score With Sustainability Reporting

In a volatile business market, gut decisions can get expensive. Successful cleaning companies are using data from sustainability reporting to guide decisions.

Article


RFP
May 22, 2026 Jeff Cross

Stop the Information Dump: Why Clearer Proposals Win More Cleaning Contracts

If you want to improve close rates, strengthen communication, and stand out from competitors, this discussion offers practical insight for cleaning and restoration professionals alike.

Video
DCS Global
May 18, 2026 Sponsored by Novonesis

Where Cleaning Contracts Are Really Won or Lost

Randy Burke and Jason Little at DCS Global break down one of the biggest hidden challenges in the cleaning and facility services industry: transition anxiety.

Video
male clean
May 13, 2026 Jeff Cross

Why New Cleaning Employees Quit Before They Ever Settle In

Over 55% of cleaning industry new hires quit within the first 60 days—and many companies are asking the wrong question about why.

Video
Have Your Cleaning Operations Gone Adrift?
May 4, 2026 Doug McMurtrie

Have Your Cleaning Operations Gone Adrift?

Cleaning consistency is not accidental. It is engineered through systems that reduce variability and support repeatable performance.

Article
upward arrow graphic
April 30, 2026 Jeff Cross

When Growth Works Against You

Growth should feel like progress—but for many businesses, it creates more problems than it solves.

Video
AI graphic
April 22, 2026 Jeff Cross

Stop Using One AI Tool for Everything

Dean Mercado breaks down a smarter way to use AI: matching the right tool to the right job.

Video
Turn Your Paper Trash Into a Sustainable Cleaning Tool
April 15, 2026 Rob Heglin

Turn Your Paper Trash Into a Sustainable Cleaning Tool

Paper recycling is an essential part of sustainable waste management that reduces deforestation, decreases landfill waste, and uses less energy than manufacturing new paper.

Article
Overcoming Entry-Level Staffing Challenges
April 8, 2026 Ryan Chin and Ivan Chong

Overcoming Entry-Level Staffing Challenges

Cleaning organizations looking to solve entry-level hiring problems require a deliberate, people-centered operation that treats entry-level staffing as a system rather than a transaction.

Article
Larry Levine
April 1, 2026 Jeff Cross

The Discipline Behind Consistent Results

Levine made the case that long-term success in sales isn’t built on big wins or chasing the next silver bullet—it’s built on small, repeatable actions done day after day.

Video
Troy Harrison
March 31, 2026 Jeff Cross

Why Better Sales Training Won’t Fix Your Sales Problem

If you’re a business owner, sales leader, or anyone responsible for growth, this is a practical, no-nonsense look at how to fix what’s really holding your sales team back.

Video
Well Ye
March 31, 2026 Jeff Cross

Activate Your Ghost Protocol to Keep Candidates From Disappearing

Ye draws a sharp distinction between two kinds of candidate disappearing acts.

Video
Jeff Carmon
March 30, 2026 Jeff Cross

Think Beyond the Contract: How Customer Lifetime Value Changes Everything

Short-term focus may be the very thing limiting long-term growth.

Video