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Business & Management

Have Your Cleaning Operations Gone Adrift?
May 4, 2026 Doug McMurtrie

Have Your Cleaning Operations Gone Adrift?

Cleaning consistency is not accidental. It is engineered through systems that reduce variability and support repeatable performance.

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April 30, 2026 Jeff Cross

When Growth Works Against You

Growth should feel like progress—but for many businesses, it creates more problems than it solves.

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April 22, 2026 Jeff Cross

Stop Using One AI Tool for Everything

Dean Mercado breaks down a smarter way to use AI: matching the right tool to the right job.

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Turn Your Paper Trash Into a Sustainable Cleaning Tool
April 15, 2026 Rob Heglin

Turn Your Paper Trash Into a Sustainable Cleaning Tool

Paper recycling is an essential part of sustainable waste management that reduces deforestation, decreases landfill waste, and uses less energy than manufacturing new paper.

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Overcoming Entry-Level Staffing Challenges
April 8, 2026 Ryan Chin and Ivan Chong

Overcoming Entry-Level Staffing Challenges

Cleaning organizations looking to solve entry-level hiring problems require a deliberate, people-centered operation that treats entry-level staffing as a system rather than a transaction.

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Larry Levine
April 1, 2026 Jeff Cross

The Discipline Behind Consistent Results

Levine made the case that long-term success in sales isn’t built on big wins or chasing the next silver bullet—it’s built on small, repeatable actions done day after day.

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Troy Harrison
March 31, 2026 Jeff Cross

Why Better Sales Training Won’t Fix Your Sales Problem

If you’re a business owner, sales leader, or anyone responsible for growth, this is a practical, no-nonsense look at how to fix what’s really holding your sales team back.

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Well Ye
March 31, 2026 Jeff Cross

Activate Your Ghost Protocol to Keep Candidates From Disappearing

Ye draws a sharp distinction between two kinds of candidate disappearing acts.

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Jeff Carmon
March 30, 2026 Jeff Cross

Think Beyond the Contract: How Customer Lifetime Value Changes Everything

Short-term focus may be the very thing limiting long-term growth.

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Create Your Leadership Legacy
March 26, 2026 Stephen P. Ashkin

Create Your Leadership Legacy

Leaders who shape the cleaning industry treat sustainability not as a trend or an abstract ideal, but as a business reality.

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Dave Kahle
March 23, 2026 Jeff Cross

The Obsolete Salesperson

Dave Kahle sees three specific conditions where a live salesperson remains essential, at least for the foreseeable future.

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Dean Mercado
March 20, 2026 Jeff Cross

AI Won’t Save You—But These Three Skills Might

In this episode, Dean Mercado has identified three human skills that will separate businesses that thrive in this environment from those that fall behind.

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A Love Letter Shapes a Movement
March 18, 2026 Karina Neff

A Love Letter Shapes a Movement

VEO exists to ensure our community is no longer overlooked in the very industry it powers. It creates intentional pathways from the front line to leadership, from entrepreneurship to scale, from experience to influence.

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Open the Door to a Facility Management Career
March 6, 2026 Beverly Hawkins

Open the Door to a Facility Management Career

Women are becoming an increasingly visible and influential presence in the facility management industry, and their impact on the future of facilities is accelerating.

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Lower Your Rent by Considering Your Ceiling Height
March 3, 2026 Emily Newton

Lower Your Rent by Considering Your Ceiling Height

Clear height is among the largest cost drivers for industrial rental rates because it directly correlates with facility capacity.

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Larry Levine
February 26, 2026 Jeff Cross

Escaping the Cleaning Industry’s Race to the Bottom

Larry Levine, the author of Selling from the Heart, dives into what it means to inspire customers, rather than just satisfy them.

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