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Business & Management

Boost Your Brand Through Social Media
May 28, 2024 Jonathan Alonso

Boost Your Brand Through Social Media

Social media posts can help your business attract new clients, strengthen ties with current customers, and create a positive brand image. It allows direct communication with your audience for quick interaction and feedback.

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Kevin Barton
May 20, 2024 Jeff Cross

FTC’s Noncompete Clause Ban: Revolutionary Move, a Mere Clarification, or Just a Dud?

In this episode of Straight Talk!, Kevin Barton, president of Aviation and Janitorial Operations with Flagship Facility Services in Southlake, Texas, comments on noncomplete clauses.

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Jeff Carmon
May 16, 2024 Jeff Cross

How to Build a Cleaning Company Customer Loyalty Service Model

Discover timeless strategies that not only keep loyal customers coming back but also lure new ones in.

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Maximize Your ROI for Autonomous Mobile Robots
May 8, 2024 Catherine Merritt

Maximize Your ROI for Autonomous Mobile Robots

Although autonomous mobile robots (AMRs) might appear to be the perfect solution for your facility, it’s crucial to rein in your excitement for innovation to first analyze their benefits through the lens of a pragmatist.

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Ed Marsh
May 8, 2024 Jeff Cross

The Critical Role of Coaching in Building Top-Performing Teams

In this episode of Straight Talk!, learn from Ed Marsh, Consilium Global Business Advisors founder, about why this topic is critical to empowering sales teams to succeed and the first steps anyone involved in sales coaching should embrace right now.

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Scott Tackett
May 7, 2024 Jeff Cross

What the FTC Ban on Noncompete Clauses Could Mean For You

In this episode of Straight Talk!, Scott Tackett, a business development advisor with Violand Management Associates and an industry expert in human resources issues, shares his thoughts and concerns as they relate to the cleaning and restoration industries.

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Dean Mercado
May 6, 2024 Jeff Cross

5 Key Traits of Entrepreneurial Leaders

In this episode of Straight Talk!, Dean Mercado, Online Marketing Muscle CEO, shares what makes an entrepreneur think, what he or she does to succeed, and if a business failure does occur, what an entrepreneur does next.

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In Praise of Janitors
May 1, 2024 Chuck Violand

In Praise of Janitors

The next time someone asks you what you do for a living or what your title is, tell them with pride that you’re the janitor and you specialize in cleaning up messes.

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Chuck Violand
April 26, 2024 Jeff Cross

The Strategic Role of Compensation in Today’s Workforce

In this episode of Straight Talk!, Chuck Violand, Violand Management Associates founder, outlines strategies all business owners must consider when developing a compensation strategy.

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Dave Kahle
April 25, 2024 Jeff Cross

Avoid This One Big Mistake and Unlock Sales Success

In this episode of Straight Talk!, sales expert Dave Kahle discusses how you can easily change a closed-ended question into an open-ended one to help showcase the value of your offer.

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Wadhwani and Bergman
April 18, 2024 Jeff Cross

The Holistic Truth About Improving IAQ

In this episode of Straight Talk!, hear from industry experts Dinesh Wadhwani, ThinkLite Air CEO and founder, and John Bergman, Science-Proven Microbial Control (SPMC) president, as they outline strategies and ideas that, if embraced, would lead to real change in the journey to improve the air we breathe.

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Ed Marsh
April 17, 2024 Jeff Cross

Why Sales Teams Must Design a ‘Buyer’s Journey’

In this episode of Straight Talk!, learn from Ed Marsh, Consilium Global Business Advisors founder, as to why designing a buyer's journey is the solution anyone involved in sales can adopt to make buying easier on the customer.

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Rob Fernback
April 16, 2024 Jeff Cross

Ant Invasions and Costly Consequences

In this episode of Straight Talk!, pest control expert Rob Fernback with Complete Pest Solutions shares a typical plan to eradicate ants from a home or an office.

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Building a Happy and Loyal Cleaning Team
April 15, 2024 Alison Wood

Building a Happy and Loyal Cleaning Team

Pay, benefits, and upward mobility within your organization are key to your employee retention strategy. Job candidates also look for positions that offer recognition, flexibility, and meaningful work.

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IICRC Unscripted video
April 9, 2024 Jeff Cross

IICRC Introduces Global Business Insurance Program for Certified Firms

In this episode of Unscripted, Jeff Cross, ISSA Media Director, interviews The Helios Group's Joseph Hoffman and Leon Walker-Metts to showcase the benefits of this program and how easy it is for certified firms to take advantage of it.

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Battery Disposal for Small-Scale Waste Producers
April 8, 2024 Michael Pauzano

Battery Disposal for Small-Scale Waste Producers

Facilities that generate a low volume of daily waste often find it cost prohibitive to contract the services of a specialty waste management company.

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