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Business & Management

Win More Business With Better Proposals
September 25, 2023 Mike Sawchuk

Win More Business With Better Proposals

Good proposals take time. If you are a BSC that wants to win more business, you need to produce detailed, client-specific proposals.

Article
Katrina Saucier
September 22, 2023 Stephen P. Ashkin

Moving Beyond the Photoshopped Version of Sustainability

In this video, Katrina Saucier, Green2Sustainable senior sustainability program manager, shares how managers can help their businesses become more sustainable and be prepared for the ever-changing landscape.

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vehicle fleet, fleet maintenance
September 18, 2023 Autumn Devine

Drive Optimal Performance With Regular Fleet Inspections

Staying on top of vehicle maintenance can make all the difference in your company’s success. Regular fleet inspections in conjunction with technical solutions are your best defense in spotting potential issues early.

Article
Straight Talk! Cybersecurity
September 14, 2023 Jeff Cross

New Cutting-Edge Cybersecurity Program for ISSA Members

In this episode of Straight Talk!, Bob Pecker of Cyber Controls, LLC, talks about the dangers of cyber criminality and what you can now do about it, thanks to ISSA’s new cybersecurity program, available to all of its members.

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Taking a survey
September 13, 2023 Kathleen Misovic

2023 Building Service Contractor Benchmarking Survey Report

Building service contractors (BSCs) strive to serve the needs of their clients. Many BSCs agree that improving facility image is the No. 1 concern of their customers, with 85% of respondents to CMM’s 2023 BSC Benchmarking Survey indicating this goal is very important to their clients.

Article
online review, customer review
September 12, 2023 Jessica Ayre

5 Ways to Get Positive Online Reviews for Your Cleaning Business

Positive online reviews can make the difference between getting booked for a cleaning service or not. Potential customers rely on what others say about your business to make buying decisions.

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Dean Mercado
September 12, 2023

‘Cloning’ Yourself for Success

At ISSA Show North America 2023, master business coach Dean Mercado will showing cleaning professionals how they can essentially “clone” themselves to get more done and create growth.

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Dean Mercado
September 11, 2023

ISSA Webinar to Demonstrate the Power of Systems

As business owner within the cleaning industry, you won’t want to miss the upcoming ISSA webinar: The Power of SYSTEMS—How To Streamline Your Business for Success!, to be presented Tuesday, October 3 at 1 p.m. ET.

Video
Steve Toburen
September 6, 2023 Jeff Cross

3 Ways to Help Technicians Better Represent Your Company

In this episode of Straight Talk!, Steve Toburen, founder of Home Front Success, shares three training tips that can help your technicians consistently represent your business in a positive light.

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Ed Marsh
August 31, 2023 Jeff Cross

The Marketing and Sales Integration Strategy Demystified

On this episode of Straight Talk!, Ed Marsh, a growth and strategy consultant and the founder and principal of Consilium Global Business Advisors, discusses several concepts and strategies to help integrate your marketing and sales efforts.

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Dean Mercado
August 31, 2023 Jeff Cross

Elevate Your Strategy: 5 Game-Changing Sales & Marketing Automation Campaigns to Spark Success

On this episode of Straight Talk!, Dean Mercado, the CEO of Online Marketing Muscle, discusses how you can use marketing automation to get more customers and increase your profits.

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Mohamed Abaas
August 29, 2023 Sponsored by Sofidel America

Sustainability—Every Step of the Way

In this episode of Straight Talk!, sponsored by Sofidel America, Mohamed Abaas shares his thoughts on what the cleaning industry needs to consider regarding sustainability.

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Iris Weinstein ISSA Show
August 18, 2023

Not ‘Just’ a Trade Show: Check Out Everything ISSA Show North America 2023 Has to Offer

In this ISSA Industry Alert, Iris Weinstein, ISSA Director of Strategic Partnerships and Trade Show Sales, shares all that this year’s ISSA Show has to offer. Networking, educational workshops, spotlight events, awards, celebrations—ISSA Show North America 2023 is more than “just” a trade show!

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Brush Up on Your Legal Terminology
August 9, 2023 Robert Kravitz

Brush Up on Your Legal Terminology

Knowledge of commercial real estate, financial, and legal terms is useful when building service contractors (BSCs) submit bids for cleaning larger properties. Check out why it's important for you to have a deeper understanding of legal terminology and what some of those terms might be.

Article
Unlock the Power of an MRO Audit
August 7, 2023 Tim Poskin

Unlock the Power of an MRO Audit

An MRO audit examines the management of equipment, tools, supplies, and vendors—and scrutinizes an organization’s cleaning, maintenance, and compliance procedures—to ensure the continuous operation of facilities.

Article
Dean Mercado ST
July 31, 2023 Jeff Cross

3 Proven Strategies to Maximize Your Lead Generation Program

Getting leads that turn into revenue is crucial to company growth as it fuels the sales pipeline with potential customers who have expressed interest in the products or services offered. On this episode of Straight Talk!, Dean Mercado, the CEO of Online Marketing Muscle, discusses getting leads that turn into revenue.

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