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Business & Management

Bridging the Generational Gap in Facility Management
August 5, 2026 Brent Johnson

Bridging the Generational Gap in Facility Management

Facility leaders can effectively manage multigeneration teams by adjusting their communication style, development approach, and leadership methods while maintaining clear expectations and accountability.

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Facility Budgets Go Beyond Number Crunching
August 3, 2026 Jeff and Chastity Schaffer

Facility Budgets Go Beyond Number Crunching

Creating a facility maintenance budget involves making informed decisions that balance performance, longevity, and financial responsibility.

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Long-Term Rental Solutions Create Value for Cleaning Operations
July 27, 2026 Alec Germond & Rory Saleh

Long-Term Rental Solutions Create Value for Cleaning Operations

In any rental partnership, the goal is to provide customers with the equipment and support they need to operate a safe and efficient cleaning program benefiting the facilities they serve.

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Target graphic
July 24, 2026 Jeff Cross

Growing Faster but Making Less? Here’s Why

Contractors talk about revenue because it's easy to see and easy to say. A company describes itself by what it billed last year, whether that's $1 million or $10 million, and the number becomes shorthand for success.

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Looking at a computer
July 23, 2026 Jeff Cross

Your Employees Are Using AI. But Are They Still Thinking?

In this episode, we examine the hidden risks of AI overreliance, why some experts warn of declining human judgment, and what business leaders can do to ensure AI remains a powerful tool without weakening the skills that drive innovation and sound decision-making.

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Employee Retention Goes Beyond Financial Compensation
July 22, 2026 Kennedy Moreno

Employee Retention Goes Beyond Financial Compensation

Worker retention occurs when people feel valued and supported in their jobs and have opportunities to advance in their careers.

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July 17, 2026 Jeff Cross

AI in Hiring: What Works, What Doesn’t, and What Employers Need to Know

Whether you're hiring your next technician, supervisor, or office administrator, this conversation offers practical guidance without the hype.

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Rethink the Path to Leadership
July 13, 2026 Raquel Elejabarrieta

Rethink the Path to Leadership

Organizations today require leaders who can interpret data while exercising judgment, enforce standards while motivating teams, and manage risk while continuing to pursue growth.

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Stratus Clean
June 29, 2026 Elizabeth Christenson

Three-Tier Franchise Model & Rebranding Elevates Stratus Clean

Stratus Clean CEO Doug Flaig shared his insights into the company’s name change and rapid growth in this super-competitive industry.

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Tips for Integrating AI and Modern Tech into Your Cleaning Company
June 29, 2026 Christian Morales

Tips for Integrating AI and Modern Tech into Your Cleaning Company

Artificial intelligence technology can help your company reduce the administrative work needed to run a strong operation and make your cleaning staff more effective.

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Exclamation mark
June 22, 2026 Jeff Cross

AI Mistakes: The Risks, Costs, and Realities

Dean Mercado discusses the biggest AI mistakes service business owners are making in 2026.

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Office building
June 18, 2026 Jeff Cross

The Startup Window: Where New Cleaning Accounts Are Won or Lost

Jeff Carmon explains why new account startups matter more than some owners realize, where they most often break down, and what strong handoffs, communication, and early execution look like in practice.

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Position Your Company as a Long-Term Career Opportunity
June 17, 2026 Candis Levin

Position Your Company as a Long-Term Career Opportunity

When employers highlight both purpose and opportunity, they position their organizations as places where young talent can build not just a job, but a future. 

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Amazon box
June 12, 2026 Jeff Cross

Out-Recruiting the Giants: A Cleaning Company’s Edge in the Labor War

Wells Ye of EmployJoy.ai works to provide solutions to what cleaning business owners and facility operations can do about it.

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Expand Your Services, Not Your Client Base
June 10, 2026 Andrew Navarro

Expand Your Services, Not Your Client Base

Add-on services are not an upsell tactic. They’re an extension of good service. When approached with intention, they create a winning scenario for both customers and businesses.

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Award Brings Behind-the-Scenes Staff Into the Limelight
June 3, 2026 Timothy Johnson

Award Brings Behind-the-Scenes Staff Into the Limelight

Cardine Johnson, lead room attendant at Topnotch Resort in Stowe, Vermont, was recognized as a recent winner of UMF|PerfectCLEAN’s Guest Room Attendant Excellence Award.

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