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Business & Management

Building a Bridge for the Hispanic Cleaning Community
February 6, 2026 Rosie Rangel

Building a Bridge for the Hispanic Cleaning Community

We are creating leadership pathways for more Hispanics to become supervisors, managers, business owners, and executives. We’re ensuring they are no longer overlooked but instead identified as the next generation of leaders.

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Dave Kahle
February 4, 2026 Jeff Cross

Closing the Deal: How the Right Question Puts You Back in Control

In this episode, featuring expert business coach Dave Kahle, we unpack how a single, well-crafted question can refocus conversations, build credibility, and help salespeople regain control without damaging the relationship.

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Larry Levine
January 26, 2026 Jeff Cross

Don’t Get Stuck in the Friend Zone

Larry Levine, the author of Selling from the Heart, dives into what it means to inspire customers, rather than just satisfy them.

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Retain Workers Through Training and Recognition
January 26, 2026 Katrin Ferge

Retain Workers Through Training and Recognition

By investing in training that is interactive, visual, and grounded in real-world impact, cleaning businesses and facility managers can help reduce cleaning team turnover.

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Jeff Carmon
January 19, 2026 Jeff Cross

The Hidden Roadblock in Cleaning Contracts: Internal Alignment

In this episode featuring Jeff Carmon, a business coach with Elite BSC, we explore the core ideas behind The Challenger Customer and how building service contracting business owners can move beyond price-driven conversations.

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Using Robotics for Competitive Advantage
January 19, 2026 Allen P. Rathey

Using Robotics for Competitive Advantage

Intelligent cleaning technology can help cleaning professionals if they are mindful about what they expect this technology to accomplish and can afford it.

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Dean Mercado
January 16, 2026 Jeff Cross

Cognitive Offloading and the Cost of Letting AI Decide

In this episode, Dean Mercado of Online Marketing Muscle digs into the debate of whether AI making us smarter—or quietly weakening our ability to think.

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Troy Harrison
January 12, 2026 Jeff Cross

What Sales Culture Really Means—and Why Most Companies Get It Wrong

We take a closer look at what sales culture really means and why it plays such a critical role in long-term business growth.

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Transitioning Your Employees From Burnout to Purpose
January 12, 2026 Raquel Carbonari

Transitioning Your Employees From Burnout to Purpose

By investing in the people on the front lines, facility managers can create an environment where cleaning staff feel valued, equipped, and most of all, proud to be part of the team.

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Dave Kahle
January 8, 2026 Jeff Cross

When Sales Break Down From the Inside

In this episode, Dave Kahle breaks down what happens when co-workers undermine your sales efforts and why frustration with internal teams is so common for sales professionals.

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Strategizing the Next Decade of Clean
January 5, 2026 Nate Lucht

Strategizing the Next Decade of Clean

Cleanliness isn’t a back-room expense anymore; it’s front-and-center for businesses that want to stay open, keep people well, and make strong first impressions.

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What Cleaning Contractors Get Wrong About ‘Good’ Customer Relationships
December 31, 2025 Jeff Cross

What Cleaning Contractors Get Wrong About ‘Good’ Customer Relationships

In service-based businesses, especially in the cleaning and building service contracting world, long-term success often hinges on relationships—not just contracts.

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Showtime Presentations: When the Live Pitch Decides the Cleaning Contract
December 30, 2025 Jeff Cross

Showtime Presentations: When the Live Pitch Decides the Cleaning Contract

Learn how to maximize your estimating and bidding process and land more commercial cleaning clients.

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Stop Chasing Revenue: The Financial Ratios That Reveal Business Health
December 29, 2025 Jeff Cross

Stop Chasing Revenue: The Financial Ratios That Reveal Business Health

Learn how tracking and analyzing data and spreadsheets gives building service contractors a true measure of how a company is doing financially.

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7 Blind Spots Threatening Business Growth in 2026
December 24, 2025 Jeff Cross

7 Blind Spots Threatening Business Growth in 2026

Forward-thinking entrepreneurs will focus on key business elements and define which businesses survive the next few years.

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Welcoming the Next Generation of Cleaners
December 17, 2025 Ronnie Phillips

Welcoming the Next Generation of Cleaners

To determine what appeals most to the next generation of workers, employers first must understand the evolving wants and needs of modern cleaning professionals.

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