See What's New in

Business & Management

Commercial Cleaning  Bidding 101
September 19, 2025 Adam Povlitz

Commercial Cleaning Bidding 101

A solid bid breaks everything down clearly: labor estimates, material costs, and, of course, pricing that makes sense for both sides.

Article
VEO 2025: Liderazgo, Diversidad y Visión Para la Omunidad Hispana
September 18, 2025

VEO 2025: Liderazgo, Diversidad y Visión Para la Omunidad Hispana

La Conferencia Nacional VEO se celebrará en Chicago los días 29 y 30 de septiembre, coincidiendo con el Mes de la Herencia Hispana.

Video
Balancing Boots on the Ground with Brains in the Office
September 17, 2025 Jeff Cross

Balancing Boots on the Ground with Brains in the Office

In this episode of Straight Talk!, Elite BSC coach and consultant Jeff Carmon unpacks how to manage both the demands of the field and the responsibilities of the office without losing sight of what matters most.

Video
Win the Week at ISSA Show North America 2025
September 16, 2025 Jeff Cross

Win the Week at ISSA Show North America 2025

In this episode of Straight Talk!, Laurie Sewell lays out a simple game-plan that keeps you focused, energized, and selective.

Video


Unlock the Secrets to Leadership
September 15, 2025 Jeff Cross

Unlock the Secrets to Leadership

Dean DiSibio, founder of the Colonel’s Leadership Council, makes the case that the single most significant driver of organizational success is leadership.

Video
How VUCA Defines Leadership and Fosters Confidence and Clarity
September 11, 2025

How VUCA Defines Leadership and Fosters Confidence and Clarity

In this episode of Straight Talk!, we sit down with industry veteran Dean DiSibio, to unpack what “VUCA” stands for, and what it really means to lead in a volatile, uncertain, complex, and ambiguous world.

Video
ISSA VEO
September 2, 2025 Jeff Cross

ISSA VEO Conference Puts Hispanic Leadership Center Stage In Chicago

The ISSA VEO Conference—Visión, Empeño, Oportunidad—will debut in Chicago on Sept. 29 to 30.

Video
The Sustainability Movement Is Not Just Another Hashtag
August 28, 2025 Stephen P. Ashkin

The Sustainability Movement Is Not Just Another Hashtag

From eco-friendly product labels to social media hashtags, sustainability claims are everywhere. However, cleaning companies need to treat sustainability not as a slogan, but as a documented, data-driven business practice.

Video
The Testimonial Trap: Your Best Sales Tool—Or Your Biggest Blind Spot?
August 28, 2025 Jeff Cross

The Testimonial Trap: Your Best Sales Tool—Or Your Biggest Blind Spot?

In this episode of Straight Talk!, sales expert Troy Harrison explains how companies need to rethink the way they gather, structure, and use testimonials.

Video
Excelling to $4M From Grassroots, Branding, and Social Media
August 27, 2025 Jeff Cross

Excelling to $4M From Grassroots, Branding, and Social Media

Learn how to building your cleaning business through grassroots outreach; brand clarity; and smart, sustained social media.

Video
Dean Mercado
August 21, 2025 Jeff Cross

Busyness vs. Business in the Age of AI

In this episode of Straight Talk!, explore how commercial cleaning companies can protect themselves when hiring subcontractors and what the insurance industry can do to support those efforts.

Video
For BSCs, Big or Small, Strategy Decides It All
August 19, 2025 Jeff Cross

For BSCs, Big or Small, Strategy Decides It All

In this episode of Straight Talk!, explore how commercial cleaning companies can protect themselves when hiring subcontractors and what the insurance industry can do to support those efforts.

Video
Cleaning With a Clear View of  Kindness
August 13, 2025 Timothy Johnson

Cleaning With a Clear View of Kindness

As part of its ongoing commitment to contributing at the local level, dozens of Fish Window Cleaning franchises throughout the U.S. volunteered their services during Random Acts of Kindness Week.

Article
3 Tips for Selling Your Cleaning Services to Younger Buyers
August 11, 2025 Troy Harrison

3 Tips for Selling Your Cleaning Services to Younger Buyers

You need to sell your services to Gen Z and Millennials in the way they want to buy.

Article
Subcontracting Smarts: Stay Ahead of COIs and Turn Insurance Audits into an Advantage
August 5, 2025 Jeff Cross

Subcontracting Smarts: Stay Ahead of COIs and Turn Insurance Audits into an Advantage

In this episode of Straight Talk!, explore how commercial cleaning companies can protect themselves when hiring subcontractors and what the insurance industry can do to support those efforts.

Video
Bot vs. Human: Future-Proofing Content in an AI World
August 5, 2025 Jeff Cross

Bot vs. Human: Future-Proofing Content in an AI World

In this episode of Straight Talk, Jeff Cross sits down with Will Tygart, author of The Internet Was Always a Giant RAG System, to dig into what’s happening now with search and AI.

Video