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Business & Management

business insurance
November 21, 2022 Rakesh Gupta

How to Protect Your Business From 5 Common Insurance Claims

Business owners must be realistic about the risks they face and maintain adequate financial protection in the form of business insurance.

Doug and Kristen Shoup
October 24, 2022 Kathleen Misovic

Family Cleaning Business Supports Staff Education and Child Advocacy

Husband and wife Doug and Kristen Shoup, owners of Shoup’s Cleaning, a thriving family business in New Philadelphia, Ohio, regularly use their resources in ways that benefit their employees, customers, and community.

Membership as a Benchmarking Tool
October 21, 2022 Tim Poskin

Membership as a Benchmarking Tool

Association membership provides an opportunity to share, elevate, and transform your skills and your organization’s abilities. Associations offer members training and professional development as well as performance measurement and evaluation tools.

2022 Building Service Contractor Benchmarking Survey Report
September 27, 2022 Kathleen Misovic

2022 Building Service Contractor Benchmarking Survey Report

The CMM Building Service Contractor (BSC) / Contract Cleaning Benchmarking Survey Report, sponsored this year by Aspire software, is an annual tool to help your business gauge its performance in the current economic climate.


Bringing Cleaning Opportunities to Underserved Communities
September 12, 2022 Kathleen Misovic

Bringing Cleaning Opportunities to Underserved Communities

Luper and Brittanie Akough have found success in several businesses. Their latest venture, ownership of a franchise with Anago Cleaning Systems in Omaha, Nebraska, has them excited to share their success with others.

leadership, employees
August 19, 2022 Mike Sawchuk

Invest in Leadership

Great leaders create an environment of motivation, engagement, and empowerment, not one of high employee turnover. They make the critical decisions that guide your operations to consistently achieve the highest levels of cleanliness, safety, and health at the lowest overall cost.

Defining Sustainability
August 17, 2022 Stephen P. Ashkin

Defining Sustainability

For the cleaning industry, it may be important to define sustainability using business-oriented terms—terms that connect the operational strategy and tactics directly to the long-term guiding framework of a business.

Dollar currency growth concept with upward arrows on charts and coins background
August 8, 2022 Michael Wilson

Dealing With Inflation

Consider paring down your product offerings and scaling back on services to help save costs and retain customers during these times of inflation.

Chicago, green, sustainability
August 5, 2022 Stephen P. Ashkin

Go Green at the ISSA Show in Chicago

Don't leave a large environmental footprint when you attend ISSA Show North America 2022. Learn some easy and fun tips to help you tread more lightly when traveling.

blocks, building a business plan
July 13, 2022 Tim Poskin

Set Up Your Cleaning Program for Success

Selecting the right tools and equipment that are specific to the needs of the building is a great foundation for a successful cleaning program.

leader, leadership, winner, unique
July 11, 2022 Mike Sawchuk

Leading by Example

Do you want to create a motivated workforce? Learn how your actions can inspire—or demoralize—your employees.

business insurance, insurance policy
June 21, 2022 Rakesh Gupta

Inflation’s Effect on Business Insurance

Inflation not only affects businesses by raising the cost of their materials and services. It also impacts their business insurance coverage, so companies can find themselves with considerable out-of-pocket expenses.

Video: Defining Sustainability
June 8, 2022

Video: Defining Sustainability—A Business Framework for Generational Companies

Stephen P. Ashkin defines sustainability for companies in a new light in this Straight Talk! episode with ISSA Media Director Jeff Cross.

fuel consumption, gasoline, gas prices, fuel, inflation
June 3, 2022 Brian Canlas

Guard Your Company’s Revenue as Gas Prices Soar

Keeping your fleet well-maintained and ensuring your drivers don't drive aggressively or idle unnecessarily will help your business conserve fuel and save money

Ideal Client Size
June 1, 2022 Doug Flaig

What’s Your Ideal Client Size?

Learn the pros and cons of working with a few large clients for higher fees versus numerous small clients for smaller fees.

Green Cleaning
May 11, 2022 Stephen P. Ashkin

The Cleaning Industry’s Path from Green Cleaning to Sustainability

As green cleaning began to change the landscape of the cleaning industry 30 years ago, today sustainability is poised to be the “disruptor” of our industry.