Intelligence you can act on to reduce the total cost of clean
Hey, Walter™ by Optisolve® is a mobile-first AI assistant designed for cleaning and facility teams that need instant, reliable answers at the point of work. Trained on your company’s own SOPs, product data, and standards, Hey, Walter™ provides clear, step-by-step guidance so every team member can perform tasks consistently, safely, and efficiently. When internal documentation is incomplete, Hey, Walter™ bridges the gap with expertly curated industry best practices. This ensures your frontline always has structured, accurate guidance without guesswork.
How it works
Teams simply ask Hey, Walter™ a question on their phone or tablet. The assistant delivers contextual, role-specific answers in real time. Whether it is how to strip a floor, which pad to use, or the correct dilution ratio for a product, Hey, Walter™ gives direct, practical guidance. Responses can include visuals, videos, and multilingual options to support clarity across teams and environments.
Key benefits
- Teaches, guides, and reinforces
Hey, Walter™ turns complex cleaning procedures into step-by-step instructions, time studies, and training videos that make learning clear and repeatable for any team. - Adapts to your facility and your people
Available in 140+ languages and accessible across skill levels, Hey, Walter™ supports employee retention by offering instruction in formats that meet a range of learning needs. - Reduces waste and risk
By recommending the right product at the right dilution for each task, Hey, Walter™ helps prevent overuse of chemicals, lowers cost, and promotes sustainable cleaning. - Standardizes what good looks like
With proven methods based on decades of experience, Hey, Walter™ sets clear expectations and benchmarks, so every clean is consistent and every space meets your standards. - Offers deep industry expertise or your own
Organizations can choose from two versions: a pre-ingested Hey, Walter™ based on 70+ years of industry knowledge, or a custom-ingested version built on your unique SOPs, brand
processes, and training materials.
Beyond a chatbot
Hey, Walter™ is not generic AI. It is powered by your knowledge, your SOPs, and your standards. When uncertain, Hey, Walter™ flags the gap rather than guessing. This ensures accuracy, compliance, and trust every time. By turning organizational know-how into accessible, interactive intelligence, Hey, Walter™ helps cleaning and facility operations scale expertise, strengthen compliance, and unlock measurable performance improvements one question at a time.
