Erin Brereton

New hourly pay requirements across the United States have created daunting scenarios for cleaning providers with operations in more than one area

An employee handbook can be a valuable asset, providing protection for both employees and their organizations. Here are basic principles and policies you will want to make sure to include.

Commercial cleaning providers could find themselves employing five generations of workers at the same time. Here's how to manage.

Cleaning providers need to walk a fine line between using enough water to produce an undeniably sanitary, radiant restroom and wasting a sizeable amount of both a natural resource and money.

With the risk of trips and drips, and the chance of things catching on fire, commercial kitchens can be a hazardous place to work—and a challenging area to maintain.

CDC data published earlier this year showed hospitals and other health care facilities have made notable progress toward the infection prevention goals a federal committee set in 2009.

Whether an operation is based within the facility it maintains or is an outside contracting company that cleans dozens of client office buildings, commercial cleaning providers—like most other service providers—need to proactively protect themselves.

Holding on to millennial staff members can be a challenge, as 58 percent plan to stay in their jobs less than three years.

Client requests may not line up with reality. However, while you can’t prevent challenging client demands, the way you respond to them can determine the outcome clients expect—and potentially make or break your business relationship.

To successfully hire millennial employees, commercial cleaning service providers will need to understand what amenities, outreach efforts, and schedules generation members want—and what training and career development they’ll need.

It's possible to add specialized services for your clients without blowing your budget in the process.

Find out what commercial restroom trends are on the horizon—and how they stand to change the methods, training, and tools many building maintenance providers currently use.