Kathleen Misovic

Building service contractors (BSCs) strive to serve the needs of their clients. Many BSCs agree that improving facility image is the No. 1 concern of their customers, with 85% of respondents to CMM’s 2023 BSC Benchmarking Survey indicating this goal is very important to their clients.

Combining cleaning routine transparency with cutting-edge equipment will help ensure clean and hygienic campus restrooms that leave a positive impression.

Restroom problem areas vary from school to school depending on the age of the students. With the smaller kids you're dealing with messes and with the older students you're dealing with graffiti, vandalism and theft.

Birgit Rutledge is committed to providing her staff with a living wage along with benefits. She provides all her workers with medical, vision, and dental insurance; a 401K; and paid vacation and holidays.

Resilient flooring, polished concrete, and ceramic tile are among the most common types of hard floors found in nonresidential buildings. Facility managers need to consider whether each type of flooring's strengths, weaknesses, and upkeep requirements make sense for their buildings.

While many housekeepers barely know the people in the facilities that they clean, Beatriz McClean and Tom Feeney enjoy getting to know the residents they serve at Jefferson’s Ferry Life Plan Community in South Setauket, New York.

From classroom cleaning to groundskeeping and facility maintenance, SSC Services for Education works with its clients to prioritize tools and techniques that protect human health and the environment.

The 2023 CMM In-House/Facility Management Benchmarking Survey Report, sponsored by Optisolve, touches on recurring issues, from the challenges of balancing budgets and hiring workers to the day-to-day necessity of maintaining difficult-to-clean areas.

Between 2012 and 2017, deaths from antimicrobial resistance decreased by 18% overall and nearly 30% in hospitals, according to a CDC report regarding the impact of COVID-19 on antimicrobial resistance. Unfortunately, much of this progress was short-lived.

Analyzing human factors among environmental services staff can reveal gaps in cleaning processes in health care facilities.

Lamont Lanfair, an EVS technician at Froedtert Hospital in Milwaukee, was one of 10 EVS workers Cintas Corporation honored with its 2022 Cleaning to Advance the Patient Experience (C.A.P.E.) Award.

Husband and wife Doug and Kristen Shoup, owners of Shoup’s Cleaning, a thriving family business in New Philadelphia, Ohio, regularly use their resources in ways that benefit their employees, customers, and community.