Kathleen Misovic

Watch CMM's indoor air quality webinar for tips on maintaining healthy indoor air from the perspectives of an environmental engineer, a respiratory health specialist and a facility operations leader. 

Technology for technology's sake is never the end goal. Cleaning industry leaders encourage organizations to consider their clients and business goals when creating a technology implementation plan.

Building service contractors are optimistic about demand for their services and planning for long-term growth, with 85% projecting an increase in gross sales revenue for 2026.

Gaining knowledge and confidence in wood floor care can give building service contractors an advantage when jobs come up in buildings with this niche flooring.

Regular vacuuming and deep cleaning takes planning in busy public buildings with near-constant foot traffic.

Survey participants weighed in on the causes of staffing and retention challenges, ranging from a shortage of skilled candidates and a lack of fair compensation to competition from other facilities and complications arising from immigration crackdowns.

Technology, such as RFID sensors and ultraviolet light disinfection is taking an old problem—the transmission of healthcare-associated infections (HAIs)—and looking at new ways to prevent it.

To attract clients among all generations, BSCs generally highlight how their businesses stand out from the competition. However, when dealing with millennial or Generation Z clients, BSCs must be sensitive to the younger generations' challenges and preferences.

Imagine working the 9-to-5 grind, then clocking into a cleaning job an hour later. This scenario is a reality for many cleaning professionals working the night shift.

Participants from CMM’s 2025 Building Service Contractor (BSC) Benchmarking survey, sponsored by Convex, shared their biggest challenges, including include attracting and retaining skilled talent, balancing cost optimization with high service quality, and adapting to rapid digital transformation.

Kitchens are one of the top facility areas at risk of fires, along with electrical rooms and laundry areas.

Watch CMM's hard floor webinar, Around-the-Clock Floor Care, for tips on keeping your facility’s floors in prime condition without significantly disrupting building needs.