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2019 BSC/Contract Cleaning Benchmarking Survey Report

The latest outlook and trends in the building service contractors marketplace

Currently Viewing October 2019
Automation for the Cleaning Industry
Brady Watkins

Automation for the Cleaning Industry

Technology and Trends

Robotics will help commercial cleaning companies bridge the physical and digital gap, bringing performance management and analytics to real-world tasks.

Article
2019 Innovation Award Program
CMM Staff

2019 Innovation Award Program

Products

Celebrating its 10th anniversary, ISSA’s Innovation Award Program returns for ISSA Show North America 2019

Article
2019 BSC/Contract Cleaning Benchmarking Survey Report
Sponsored by SunBelt Rentals

2019 BSC/Contract Cleaning Benchmarking Survey Report

Facility Management

Find the latest business outlook from fellow building service contractors (BSCs), broken down by business type, size, revenue, geographical location, and more.

Article

Departments

Managing ESL Employees
Nan Hallock

Managing ESL Employees

Business and Management

Thoughtful supervisors can help ensure the success of individual employees who speak English as a second language and teams by building bridges of understanding.

Article
IICRC Standards
Mili Washington

IICRC Standards

Health and Safety

Following industry standards helps your firm streamline processes, trim costs, build credibility, and earn customer loyalty, which ultimately boosts your bottom line.

Article

Columns

The Aftermath of Divorce
Trisch Garthoeffner

The Aftermath of Divorce

Business and Management

When a marriage ends, the spouses need to divide their marital property, including businesses that were started during the lifetime of the marriage.

Article
What We’ve Learned From Cigarettes
Stephen P. Ashkin

What We’ve Learned From Cigarettes

Health and Safety

The same scenario of spreading doubt that cigarettes were unhealthy is happening today—only this time, it’s about the causes of global warming and climate change.

Article
The Robots Are Coming … Are You Letting Them In?
Amy W. Richardson

The Robots Are Coming … Are You Letting Them In?

Technology and Trends

Most survey respondents are not implementing autonomous or robotic cleaning equipment in their operation.

Article

Products & Services

Turbostrip Segmented Rotary Strip Pad
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ACS INDUSTRIES INC. 

Turbostrip Segmented Rotary Strip Pad

The ACS Turbostrip™ Segmented Rotary Strip Pad features 24 polygonal segments with overlapped angular edges that bite into floor wax aggressively. Independent lab tests show that the ACS Turbostrip™ Segmented Rotary Strip Pad achieves up to 5X faster wax removal than standard black strip pads depending upon the number of coats to be removed.
ISSA Booth #3027

Extractor Pump
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CAT PUMPS 

Extractor Pump

No detail was overlooked to make the 1XP the best pump choice for portable extractor applications. A patented greaseless design and 100% sealed wet-end means less maintenance and zero leaks. Solid ceramic plungers do not score and wear like stainless steel plungers, so pump life is increased by a factor of 10 or more in many cases.
ISSA Booth #1055

Safety and Labeling Systems
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DAYMARK SAFETY SYSTEMS 

Safety and Labeling Systems

DayMark Safety Systems and Century Label are joining forces for this year’s ISSA Show to present their latest innovations. DayMark’s OSHA-compliant first aid kits and bodily fluid spill cleanup products, coupled with Century Label’s precision printing of pressure sensitive labels, shrink sleeves and flexible packaging comprise a unique suite of services. In addition, both companies are proud to present the MenuPilot® kitchen automation platform, which facilitates the on-demand production of shelf-life, food rotation and complex grab & go product labeling for the food service market.
ISSA Booth #987

De-icer
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CHLORIDEFREE/ENTRY 

De-icer

Entry® lets facility managers protect the floors and eliminate the mess of chloride salts during snow and ice events. The first 100% chloride free de-icer with a near nuetral pH that does not track indoors. Entry® quickly clears ice and snow from sidewalks to protect against slips and falls. Entry® outperforms granular chloride salts at no additional cost. As the first and only Green Seal® Certified ice-melt on the market, Entry® is safer for floors, pets, plants, concrete, and metals. It also protects local streams from the overuse of harmful chloride de-icers.
ISSA Booth #908

Digital Cleaning Plans
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Tork

Digital Cleaning Plans

Tork is helping customers Think Ahead with NEW Tork Digital Cleaning Plans. By offering real-time staff communication, up-to-date cleaning plans for easy onboarding and task handover, and quick reporting, this tool helps cleaners improve their quality of work, efficiently tackle tasks and save time.
ISSA Booth #2133

No-Touch Restroom Products
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Hospeco 

No-Touch Restroom Products

For years, facility managers and patrons have dreamed of a public restroom that’s totally hands-free. HOSPECO® is proud to announce that the no-touch restroom is complete with its no-touch personal care assortment. Included are the Evogen® No-Touch Menstrual Care Dual Vendors, Evogen® No-Touch Combination Receptacle, and Evogen® No-Touch Toilet Seat Cover Dispenser. hese state-of-the art, hands-free products close the circle in reducing the spread of germs and illnesses, and create a more upscale atmosphere that enhances guests’ overall comfort.
ISSA Booth #1343

EvoClean
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HYDRO SYSTEMS 

EvoClean

Winner of last year’s ISSA Innovation Award, EvoClean is the world’s first venturi-based, water-powered dispenser for on-premise laundry applications. Unlike other laundry dispensers, EvoClean does not require squeeze tubes. This drives dramatic reductions in service parts and maintenance costs. Its delivery performance is precise, and it will not under-dose chemicals. This gives laundries less downtime and predictable, clean results with every wash.
ISSA Booth #2727

AutoVac Stretch
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KAIVAC SYSTEMS 

AutoVac Stretch

Experience the sweet spot of conservation and effectiveness in wide-area hard floor care. The new Kaivac AutoVac Stretch™ removes 99% of soils using 1/3 of the chemical and 1/4 of the water compared to an autoscrubber. Its unique recycling option allows the user to stretch water and chemical supplies while reducing trips to refill. Performance tests show that the AutoVac Stretch cleans more than 25,000 square feet per hour, faster than a 32” riding autoscrubber. At a cost 70-80% less than an autoscrubber,
ISSA Booth #2157

Designer Series DECO Dispenser
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KUTOL 

Designer Series DECO Dispenser

NEW! Designer Series DECO Dispensers are a great way to build school spirit and company pride. Each dispenser offers a large 3.5” x 3.5” print area to place your branded message. Our in-house digital printing process can place any multi-colored image or logo on a Gray, Black or All-White Designer Series DECO Dispenser. Located on the front of each dispenser, your brand will be highly visible. And with low minimums and short lead times, you can showcase your new DECO Dispensers in as little as 4 to 6 weeks!
ISSA Booth #1515

Vacuum
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PROTEAM 

Vacuum

A ProTeam® vacuum creates powerful suction to capture unwanted matter. ProTeam tools go to work where the suction meets the surface, customizing the cleaning to the surface at hand. Crevice tools fit into tight places, while high dusting tools clean areas high above the ground. A 20” JetSweep tool can cover for a dust mop, while the Xover tool moves from carpet to hard flooring. Delicate flooring, hard-to-reach dust, and large debris can all be cleaned efficiently with the right tool. When having the right tool for the right job makes all the difference, trust ProTeam tools.
ISSA Booth #2577

foamyiQ Dispenser
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SPARTAN CHEMICAL CO.

foamyiQ Dispenser

A recent study shows restrooms receive more than half of the cleaning complaints in a facility. The most common restroom complaints are related to dispensers, with 17% resulting from broken or empty hand hygiene dispensers.
With foamyiQTM there are no costly dispensers to install, maintain or repair. And no refilling is necessary. When foamyiQTM is empty, simply remove it from the bracket and snap on a fresh new one.
ISSA Booth #2427

The Rental Advantage
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SUNBELT RENTALS 

The Rental Advantage

In order for companies to grow and compete within the Facility Maintenance marketplace, they must remain at the forefront to present additional services and capabilities. Developing a partnership within the equipment rental industry is critical to provide seamless, around-the-clock service and value that your clients and/or facilities deserve. From immediate delivery for project start-ups, on site product knowledge and training, to 24/7 emergency services, same day service or exchanges, and minimized risk through long-term rental options with no capital outlay, Sunbelt Rentals is there every step of the way.
ISSA Booth #2627

High-quality flooded, AGM, gel and lithium-ion battery products
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TROJAN BATTERY 

High-quality flooded, AGM, gel and lithium-ion battery products

We realize the last thing you need to worry about is the performance of the battery in your floor machines. Trojan Battery understands the challenges you face and that is why for close to 100 years we have focused our experience and expertise in deep-cycle technology on manufacturing the highest quality batteries available in the industry. If there’s one thing we have learned over the years, it’s that a truly outstanding battery must provide rugged durability, long life, and consistent performance day after day.
ISSA Booth #1760

Janitorial Quality App 
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SmartInspect 

Janitorial Quality App 

Since 2002, Smart Inspect has been the cleaning industry’s best choice for simple and practical quality inspection technology. In September 2019, an ALL NEW version of the popular mobile app and reporting website was released to the marketplace. The Smart Inspect team worked with its customers and cleaning industry experts to co-develop the new features and reports. The exciting updates include the Smart Tickets™ work order and project scheduling module, GPS tracking, inspection signoffs, new in-app reports, new photo reports, new formatting themes, and much more.
ISSA Booth #3941

Antimicrobial Runner Mat
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WizKid Products

Antimicrobial Runner Mat

Introducing the WizKid Antimicrobial Runner Mat, a 25-foot long customizable length runner mat, available in two widths (24’/36’), designed to use in a large variety of locations where floors need protection from puddles, odors, and stains. The acrylic-based tacky backing keeps the mat in place, is easily repositioned, and removes cleanly after use.
ISSA Booth #577 Central Hall