Almost 70 percent of Americans have encountered an unpleasant experience in a public restroom due to poor conditions—a 20 percent increase since 2012, according to a recent study conducted by Bradley Corp.
Bradley Corp.’s seventh-annual handwashing survey queried more than 1,000 American adults about their hygiene experiences in public restrooms. According to respondents, the most common restroom complaints were foul odors, clogged toilets, broken door latches, and an overall dirty appearance.
The study also found a majority of respondents (91 percent) felt a business that provides high-quality goods or services should have an equally high-quality restroom. Additionally, 88 percent stated a restroom’s condition is a reflection on how that business values its employees.
