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Hospitality

Shawn Bisaillon and Jeff Cross
January 20, 2025 Jeff Cross

What Lurks in Your Hotel Room?

Training

In this episode of Straight Talk!, IICRC-approved instructor and industry consultant Shawn Bisaillon shares his personal experience about the reality of how clean—or NOT clean—hotel rooms may be.

Video
The Faces of Hospitality
December 16, 2024 Margaret Walker-Shaw

The Faces of Hospitality

Training

CMM spoke with Margaret Walker-Shaw, director of housekeeping, environmental services (EVS), and uniform control at the Bellagio in Las Vegas, about her career advancement from a housekeeper to a trainer.

Article
Don’t Cry Over Spills on Hotel Carpet
February 7, 2024 Kathleen Misovic

Don’t Cry Over Spills on Hotel Carpet

Carpet

Organic stains from food and beverages, such as coffee and red wine, are very commonly found on carpet in hospitality facilities. Encountering a days-old stain is no reason to panic, although it might take a bit more effort to remove it

Article
Housekeepers Bea and Tommy
April 5, 2023 Kathleen Misovic

Home Clean Home

Facility Management

While many housekeepers barely know the people in the facilities that they clean, Beatriz McClean and Tom Feeney enjoy getting to know the residents they serve at Jefferson’s Ferry Life Plan Community in South Setauket, New York.

Article
hotel, environmental, sustainable
September 19, 2022 Joshua Schwartz

The Benefits of Sustainable Cleaning for the Hospitality Industry

Health and Safety

There are multiple good reasons hospitality executives need to overcome that initial burst of skepticism about green and sustainable cleaning and give it serious consideration.

Article
PDCA
August 22, 2022 Bryan Christiansen

Protect Your Employees’ Health and Safety

Health and Safety

A facility manager’s responsibilities are immense, and that long list includes occupational health and safety as well. Here are four strategies that can help facility managers protect the well-being of their employees.

Article
Cleaning Community Gives Back
October 21, 2021 Amy W. Richardson

Cleaning Community Gives Back

Carpet

A group of Florida cleaning companies works together to help local charities that serve children and veterans.

Article
floor, floor care, communication,
June 22, 2021 Michael Catanzaro

Floor Care and the Art of Communication

Hard Floors

Good communication on how to take care of hard floors is the key to a sustainable workplace environment and healthy facility.

Article
IEHA logo
April 22, 2021 Michael Patterson

Rolling Out the ‘New’ IEHA

Health and Safety

A fresh brand identity and focus positions IEHA for the future.

Article
hospital bed
February 16, 2021 Kathleen Misovic

Patient Satisfaction Tied to Increased Hospital Cleanings

Infection Control

Jack McGurk, president and CEO of Systems Improvement Initiatives Inc., offered a possible solution to health care-acquired infections in his educational session at the 2020 ISSA Show North America Virtual Experience.

Article
cleaning checklist, cleaning supplies
April 28, 2020 John M. Poole Jr.

Removing Gray Areas

Training

Training cleaning technicians to follow an established cleaning program and apply confirmed protocols will prevent the transmission of infectious pathogens and remove the gray areas in your operations.

Article
Mopping, EVS, environmental services
March 30, 2020 Jeff Cross

An Industry Unites: A Focus on Facilities Spotlights True Professionalism

Facility Management

Environmental services workers cleaning and disinfecting hospitality and health care facilities are protecting populations at high risk of contracting COVID-19.

Article