Hospitality

Floor Care Basics and Beyond
June 24, 2026

Floor Care Basics and Beyond

Editorial Webinars

CMM's floor care webinar details the care techniques required to maintain stone, wood, resilient, and carpet flooring.

Video
Award Brings Behind-the-Scenes Staff Into the Limelight
June 3, 2026 Timothy Johnson

Award Brings Behind-the-Scenes Staff Into the Limelight

Business and Management

Cardine Johnson, lead room attendant at Topnotch Resort in Stowe, Vermont, was recognized as a recent winner of UMF|PerfectCLEAN’s Guest Room Attendant Excellence Award.

Article
Cleanliness Scores a Goal for FIFA Athletes
May 20, 2026 Dr. Rebecca Bascom & Dr. Brian Conor Jacobs & Dr. Gavin Macgregor-Skinner & Dr. Omrana Pasha-Razzak

Cleanliness Scores a Goal for FIFA Athletes

Infection Control

Appropriate facility management protocols that prioritize cleaning and disinfection with nontoxic products will be central to U.S. hospitality during this year’s World Cup.

Article
One Chance to Make a  Good First Impression
February 2, 2026 Ed Quinlan

One Chance to Make a Good First Impression

Carpet

With the high amount of foot traffic in hotels—to say nothing of daily spills—keeping carpets looking their best can be a challenge.

Article
Shawn Bisaillon and Jeff Cross
January 20, 2025 Jeff Cross

What Lurks in Your Hotel Room?

Training

In this episode of Straight Talk!, IICRC-approved instructor and industry consultant Shawn Bisaillon shares his personal experience about the reality of how clean—or NOT clean—hotel rooms may be.

Video
The Faces of Hospitality
December 16, 2024 Margaret Walker-Shaw

The Faces of Hospitality

Training

CMM spoke with Margaret Walker-Shaw, director of housekeeping, environmental services (EVS), and uniform control at the Bellagio in Las Vegas, about her career advancement from a housekeeper to a trainer.

Article
Don’t Cry Over Spills on Hotel Carpet
February 7, 2024 Kathleen Misovic

Don’t Cry Over Spills on Hotel Carpet

Carpet

Organic stains from food and beverages, such as coffee and red wine, are very commonly found on carpet in hospitality facilities. Encountering a days-old stain is no reason to panic, although it might take a bit more effort to remove it

Article
Housekeepers Bea and Tommy
April 5, 2023 Kathleen Misovic

Home Clean Home

Facility Management

While many housekeepers barely know the people in the facilities that they clean, Beatriz McClean and Tom Feeney enjoy getting to know the residents they serve at Jefferson’s Ferry Life Plan Community in South Setauket, New York.

Article
hotel, environmental, sustainable
September 19, 2022 Joshua Schwartz

The Benefits of Sustainable Cleaning for the Hospitality Industry

Health and Safety

There are multiple good reasons hospitality executives need to overcome that initial burst of skepticism about green and sustainable cleaning and give it serious consideration.

Article
PDCA
August 22, 2022 Bryan Christiansen

Protect Your Employees’ Health and Safety

Health and Safety

A facility manager’s responsibilities are immense, and that long list includes occupational health and safety as well. Here are four strategies that can help facility managers protect the well-being of their employees.

Article
Cleaning Community Gives Back
October 21, 2021 Amy W. Richardson

Cleaning Community Gives Back

Carpet

A group of Florida cleaning companies works together to help local charities that serve children and veterans.

Article
floor, floor care, communication,
June 22, 2021 Michael Catanzaro

Floor Care and the Art of Communication

Hard Floors

Good communication on how to take care of hard floors is the key to a sustainable workplace environment and healthy facility.

Article