Welcoming the Next Generation of Cleaners
Business and Management
To determine what appeals most to the next generation of workers, employers first must understand the evolving wants and needs of modern cleaning professionals.
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Ronnie Phillips
Senior Director of Washroom Innovation, GP Pro
Ronnie Phillips, Ph.D., is senior director of washroom innovation at GP PRO, the away-from-home division of Georgia-Pacific, and an adjunct faculty member in Georgia State University Perimeter College’s Chemistry Department. GP PRO is a recognized leader in designing innovative restroom solutions that meet the needs of both restroom users and maintainers. To learn more, visit gppro.com.
Articles by Ronnie Phillips
The Dispenser Design Dilemma
Restrooms
The user-based design approach requires a deep understanding of a product user’s needs and prioritizes innovations to solve their pain points. It also recognizes that a product may have more than one user, as with restroom dispensers.
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The Missing Step in Handwashing
Restrooms
While it’s great that handwashing is getting the love and attention it deserves, it raises the question of why hand drying isn’t.
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Until personalized restroom solutions are grounded in making the public restroom experience more hygienic, more efficient, and more trouble-free for users and maintainers, they will remain a thing of fantasy.
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A significant number of older Americans are now and will continue to go to work, dine out, attend live events, and travel the country. In all probability, they will be using public restrooms while doing so.
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