2020 CMM BSC Benchmarking Survey Report

One tool professional custodians can leverage to help mitigate risks is the two-way radio, which helps crews work quicker and more efficiently.

Is triexta just a newer version of polyester? Both belong to the same family of fibers, but how different are they, and how important is this to know?

A look at the fibers that cleaning technicians will encounter on the job, including their unique characteristics and the cleaning challenges they exhibit.

Family businesses frequently ask for management experts' help to navigate the transition of ownership.

If you failed the first time to reopen during the COVID-19 pandemic, learn from those that achieved success and avoid playing the blame game.

Most leading companies have adopted a mobile-first strategy that stretches beyond digital marketing and a mobile-friendly website.

The cleaning industry must consider which pandemic cleaning protocols should remain when COVID-19 has been defeated.

The University of Maryland, College Park (UMCP) Residential Facilities Department completed its CIMS/CIMS-GB recertification earlier this year, which paid off as housekeepers were well-trained and ready to tackle the additional responsibilities from COVID-19.