Over Half of All US Employees Now Use AI

Nearly half (47%) of U.S. employees said their organization has integrated artificial intelligence (AI) tools to improve productivity, efficiency, or quality, up from 41% in the first quarter, Gallup reported.

Individual AI use at work also has grown steadily this year. More than half of U.S. workers (52%) now use AI in their role, with 30% using it frequently (a few times a week or more) and 15% utilizing it daily.

Among AI users, the most common uses of AI are writing and editing (51%), search or research (49%), and general assistance or problem-solving (39%). Gallup found AI’s most common workplace role remains knowledge support: helping employees draft, revise, find information, and work through general questions or problems. However, AI is only used for data science or analytics by 18% and presentation or slide deck creation by 17%. Still 68% of employees who use AI for writing and editing said it has improved their productivity.

Gallup found the broader pattern seen in the study is that employees using AI at work most often begin with writing or research applications, while more technical or task-specific applications are associated with the strongest productivity ratings. Among employees using AI for one or two purposes, 45% reported it has had a somewhat or extremely positive impact on their productivity. That grows to 66% among those using it for three or four reasons, to 78% among those using it for five or six purposes, and to 90% among those using it for seven or more purposes.

Gallup believes organizations may get more out of AI when employees are supported in applying it across a wider range of job-relevant tasks, rather than treating it only as a general-purpose writing or search tool.