Bot vs. Human: Future-Proofing Content in an AI World

In this episode of Straight Talk, Jeff Cross sits down with Will Tygart, author of The Internet Was Always a Giant RAG System, to dig into what’s happening now with search and AI.

Tygart explains why Retrieval-Augmented Generation isn’t a revolutionary new concept—it’s the same model the internet has followed for decades, only now automated by AI.

Together, they explore how SEO is evolving into knowledge architecture, why AI agents are becoming your most critical audience, and what businesses must do to stay ahead.

This episode is for any company searching for clients, whether residential, commercial, or disaster restoration. And i you want to understand how to future-proof your content in the age of AI, you won’t want to miss this conversation.

 

Jeff Cross

ISSA Media Director

Jeff Cross is the ISSA media director, with publications that include Cleaning & Maintenance Management, ISSA Today, and Cleanfax magazines. He is the previous owner of a successful cleaning and restoration firm. He also works as a trainer and consultant for business owners, managers, and front-line technicians. He can be reached at [email protected].

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