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Jeff Cross

Jeff Cross

ISSA Media Director

Jeff Cross is the ISSA media director, with publications that include Cleaning & Maintenance Management, ISSA Today, and Cleanfax magazines. He is the previous owner of a successful cleaning and restoration firm. He also works as a trainer and consultant for business owners, managers, and front-line technicians. He can be reached at [email protected].


Articles by Jeff Cross

Dave Kahle
November 6, 2024 Jeff Cross

The 5 Key Disciplines of Elite Sales Professionals

Business and Management

In this interview, business coach Dave Kahle shares the practices that make top B2B sales professionals successful across industries.

Video
Jeff Carmon
October 24, 2024 Jeff Cross

Compensation Strategies for Field Operational Leaders

Business and Management

Jeff Carmon, the director of business development with Frantz Building Services and a consultant with Elite Business Coaching, shares what every business owner or manager needs to ensure short-term and long-term staffing success, especially with field operational leaders.

Video
Chuck Violand
October 24, 2024 Jeff Cross

Positional Succession Planning: What’s Your Next Move?

Business and Management

Chuck Violand, the founder of Violand Management Associations, shares strategies every business or organization needs to ensure continuity, prevent disruption, and help develop future leaders from within.

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Matt and Greg Stowe
October 22, 2024 Jeff Cross

How to Bid Commercial Cleaning Jobs Like a Pro

Business and Management

Matt and Greg Stowe with OctoClean share tips and strategies that any commercial cleaning company can embrace and use right now.

Video
Troy Harrison
October 10, 2024 Jeff Cross

BEAT the DELETE!

Business and Management

In this interview, we’re diving into the theme “Beat the Delete” with a business coach who will share proven strategies to help you connect with your audience and avoid getting lost in the noise.

Video
Slavitza Demaine
October 2, 2024 Jeff Cross

The ISSA Impact: From Immigrant to Innovator–Slavitza Demaine’s Journey to Leadership in Cleaning

Business and Management

In this episode of Straight Talk!, we explore Slavitza Demaine's inspiring journey to the United States and her rise to success.

Video
Jeff Carmon
September 25, 2024 Jeff Cross

Mastering the Art of Price Renewal: Strategies for Navigating Tough Conversations

Business and Management

In this episode of Straight Talk!, learn how to craft and implement your own price renewal strategy plan

Video
Dean Mercado
September 24, 2024 Jeff Cross

Top 10 Content Ideas to Boost Your Cleaning Business and Engage Clients

Business and Management

In this episode of Straight Talk!, learn the top 10 effective types of content that small businesses in the cleaning industry can create to educate, entertain, enthrall, and engage their target audience.

Video
Chuck Violand
September 23, 2024 Jeff Cross

Craft a Roadmap for Operational Success with Policies, Practices, and Procedures

Business and Management

Business coach Chuck Violand, the founder of Violand Management Associates, shares proven strategies that every business owner and entrepreneur should know.

Video
Dave Khale
September 17, 2024 Jeff Cross

The Untrainable Trait Critical to Sales Success

Business and Management

In this episode of Straight Talk!, we explore a critical yet often overlooked trait when hiring salespeople: character.

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Troy Harrison
September 17, 2024 Jeff Cross

The Evolution of Sales Prospecting

Business and Management

As technology advances, the balance between automation and human interaction in prospecting will likely continue to evolve.

Video
Chuck Violand
August 29, 2024 Jeff Cross

The Role of Performance Management in Building Your Business Empire

Business and Management

In this episode, business coach Chuck Violand, Violand Management Associates founder, shares strategies that all business owners and entrepreneurs need.

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