Jeff Cross is the ISSA media director, with publications that include Cleaning & Maintenance Management, ISSA Today, and Cleanfax magazines. He is the previous owner of a successful cleaning and restoration firm. He also works as a trainer and consultant for business owners, managers, and front-line technicians. He can be reached at [email protected].
In this episode of Straight Talk!, Elite BSC coach and consultant Jeff Carmon unpacks how to manage both the demands of the field and the responsibilities of the office without losing sight of what matters most.
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In this episode of Straight Talk!, Laurie Sewell lays out a simple game-plan that keeps you focused, energized, and selective.
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Dean DiSibio, founder of the Colonel’s Leadership Council, makes the case that the single most significant driver of organizational success is leadership.
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At ISSA Show North America 2025, Dean Mercado, founder and CEO of Online Marketing Muscle, is teaching a proven methodology for building companies that run smoothly even when the owner steps away.
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The ISSA VEO Conference—Visión, Empeño, Oportunidad—will debut in Chicago on Sept. 29 to 30.
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In this episode of Straight Talk!, sales expert Troy Harrison explains how companies need to rethink the way they gather, structure, and use testimonials.
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Learn how to building your cleaning business through grassroots outreach; brand clarity; and smart, sustained social media.
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In this episode of Straight Talk!, explore how commercial cleaning companies can protect themselves when hiring subcontractors and what the insurance industry can do to support those efforts.
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In this episode of Straight Talk!, explore how commercial cleaning companies can protect themselves when hiring subcontractors and what the insurance industry can do to support those efforts.
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This session at ISSA Show North America 2025 will teach attendees how to make technology their competitive advantage.
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Resilient flooring includes dozens of variations—vinyl composite tile (VCT), luxury vinyl tiles (LVT), stone plastic composite (SPC), wood plastic composite (WPC), linoleum, woven vinyl, cork, and rubber—each with different materials, coatings, moisture sensitivities, and cleaning requirements.
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This session at ISSA Show North America 2025 will challenge contractors to look at the data they already have—payroll, labor records, quality assurance reports, customer feedback, job costing, and profit-and-loss statements—and use it to make smarter decisions.
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