Education Packages for In-House Service Providers

Education Packages for In-House Service Providers

ISSA’s annual trade show—ISSA Show North America 2018—taking place October 29-November 1, in Dallas, TX, will offer many seminars,workshops, and networking events to service the educational needs of in-house service providers (ISPs). ISPs can further customize and enhance their experience by choosing the all-inclusive Health Care Track or Green Clean Schools educational packages. This educational track is covered by the all-access pass—the ideal way to experience all that the ISSA Show has to offer.

This comprehensive suite of events and seminars will help new and seasoned ISPs keep up with the latest business and industry trends and address challenges, such as:

  • Learning the must-knows of disinfection and decontamination
  • Mastering the trends and techniques of infection control
  • Improving outcomes in health care facilities
  • Streamlining operations and cutting costs.

Below are just a few highlighted sessions from the large variety of ISP-focused educational opportunities available.

Infection Control: Strategies for Surveillance, Identification, and Containment

Speaker: Dr. Katie Pisciotta

Monday, October 29, 8:30 a.m.-9:15 a.m.

Infection control is all the buzz today—and with good reason. The responsibility for infection prevention and containment belongs to multiple roles and is embedded in all areas of the organization. Learn the standard and transmission-based precautions necessary to control the spread of infection. Discover the unique challenges that different types of facilities face, and walk away with a deeper understanding of health care associated infections (HAIs) as well as tools—such as a communications plan and cheat sheets—you can use to keep patients safe.

Plan, Do, Check, Act—Improving Processes for Better Infection Control

Speaker: Calvin White

Monday, October 29, 3:15 p.m.-4:00 p.m.

Joint commission standards are the basis of an objective evaluation process that can help health care organizations measure, assess, and improve performance. Collaboration, training, and clear communication between infection prevention and environmental services (EVS) staffs is imperative to address the requirements of these standards as well as to address patient health and needs. In this thought-provoking session, you will learn how the “Plan, Do, Check, Act” approach improves processes and relationships between infection prevention and EVS.

Lunch and Learn: State of the Industry Panel

Sponsored by Essendant

Panelists: Robert Tillis, Laurie Sewell, Alonso Adams, Jack McGurk

Monday, October 29, 11:45 a.m.-1:00 p.m.

Additional registration required.

Discerning the direction of the economy, adapting your business strategy to an ever-changing industry, keeping up with new technology…it can be mind boggling. Get fine-tuned viewpoints on these topics and more. The panelists will offer their astute assessments and observations on what is ahead for the industry, reflecting the voice of each business type to help you plan your next move and stay competitive.

Creating a Culture of Sustainability

Speaker: Scot Case

Tuesday, October 30, 9:15 a.m.-10:00 a.m.

Sustainability is often misunderstood. Find out how this buzzword is defined and how to create a culture of sustainability that is clear, inclusive, and has specific goals that are measured and met. Find out how an award-winning program was able to create a culture of sustainability that led to the engagement and involvement of the community.

State of the Industry Panel: In-House Service Providers

Moderator: Heidi Wilcox

Panelists: Roy Boudijikan (More panelists to be announced)

Tuesday, October 30, 1:30 p.m.-2:15 p.m.

Trends, challenges, creative solutions—be part of the conversation in this interactive discussion. There is nothing like a peer group to foster an environment of comfortable camaraderie as you discuss common issues, get inspiration from new ideas and tactics that worked for others, learn about new technology and tools you could be using for your business, and build on your connections. Don’t miss out!

ISSA will offer more than 90 different educational sessions throughout the convention. With so many different facets in the cleaning industry, ISSA has done the hard part and created tracks tailored specifically to the educational needs of each segment of the supply chain. To register for the show, visit Receive a discount on the registration fee using the early bird special, available until July 31. For the full listing of this year’s education offerings for in-house service providers, visit

Posted On July 18, 2018

Jack Brosnan

CMM Staff Writer

Jack Brosnan is Cleaning & Maintenance Management’s former interim assistant editor. He is currently pursuing a degree in media advertising at Indiana University in Bloomington, IN.

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