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Educational Offerings Abound at the ISSA Show in Chicago

ISSA Show, convention

Looking to keep up with the latest cleaning best practices, learn about the newest cleaning tool technology, and network with the most connected industry leaders? Attend ISSA Show North America 2022, to be held October 10 to 13 at McCormick Place Convention Center in Chicago.

“The ISSA Show North America is the industry’s largest and most anticipated event of the year,” said ISSA Executive Director John Barrett. “It’s the premier place for organizations and professionals to come together to learn, network, and share innovative cleaning products that will guide us on the path to better health.”

From certification workshops and educational sessions to spotlight speakers and networking events, the ISSA Show is your one-stop destination for advancement in your career. In addition to education and networking opportunities, you’ll also see the newest, most innovative products up close and personal on the exhibition floor.

Workshops and certifications

If you’ve been meaning to take a workshop and get certified in a new cleaning or management skill, the ISSA Show is the perfect time to do so. Several one- and two-day workshops will be offered during the show for your convenience. Please note that these workshops require their own separate fee.

The Cleaning Management Institute’s (CMI’s) Train the Trainer—Hone Your Training Skills and Empower Your Team workshop on Tuesday, October 11 through Wednesday, October 12, trains and certifies cleaning professionals, so they can successfully implement their own quality training programs for others. Train the Trainer will provide not only the frontline procedures, but also the proper teaching methods to improve your team’s efficiency.

The Certified Workloading Specialist course on Monday, October 10, will help attendees set up a workloading strategy that can rebuild their current cleaning culture to one of efficiency, innovation, balanced workload, and high-performance thinking. The goal of workloading is to provide a mathematical and factual basis for stated custodial staffing levels in relation to customer and management expectations of clean.

Environmental services (EVS) specialists will want to check out several workshop opportunities. The IEHA Master Environmental Services Registered Executive (MESRE)/Master Environmental Services Certified Executive (MESCE) is a master program for IEHA’s elite members committed to continuous improvement. The two-day course on Sunday, October 9 and Monday, October 10, will discuss topics including infection control, work controls, staffing and staff development, team building, leadership, mentoring, and customer service. Attendees must have a current CESE or RESE designation to take this course.

The IEHA Certified Laundry/Linen Professional (CLLP) course covers the standards and the basics of managing and operating a laundry/linen service in a hotel or health care setting. Participants who attend on Tuesday, October 11, will gain knowledge in textiles, chemicals, machines and mechanics, and quality control, as well as review federal, state, and local regulations.

The IEHA Certified Environmental Services Executive (CESE)/Registered Environmental Services Executive (RESE) two-day, intensive workshop on Wednesday, October 12 and Thursday, October 13, is a comprehensive, accelerated review of IEHA’s Professional Education Credentialing Program (PECP), the top credentialing and certification program for professional cleaners. Participants will be guided through the 16 individual modules included in the PECP. The workshop teaches participants strategies for effective communication, staff development, and implementation of U.S. Occupational Safety and Health Administration (OSHA) standards. Upon completion of the boot camp, participants will have the opportunity to test for their Certified or Registered Environmental Services Executive designation. All participants must successfully pass a comprehensive exam with a score of 80% or higher to receive the credential.

The Certified Healthy Hotel Management Professional (CHHMP) intensive hotel certification course on Sunday, October 9, includes a comprehensive accelerated review of IEHA’s Managing for Effect Series. Topics include management philosophy and style, managing millennials, effective communication, planning and organizing, staffing and staff development, and customer services. Participants will also learn effective strategies for managing a boutique to large hotel EVS department and a hotel laundry operation.

The final IEHA workshop, the Certified Perioperative Cleaning Specialist Course (CPCS), is a comprehensive operating room course held on Wednesday, October 12. Participants will go through three to four hours of classroom training (including a standards review), as well as two to three hours of intense operating room practical training for environmental services. All participants are required to successfully pass a comprehensive written exam with a score of 80% or higher. Then, to maintain their designations, they must recertify every year by submitting five hours of continuing education.

Returning for another year—A Joint HCPA and ISSA Event: Cleaning Products: A Regulatory Update—will address the latest regulatory and sustainability issues that impact the manufacturing, packaging, marketing, and selling of household and commercial cleaning products.

This one-of-a-kind program, presented by the Household & Commercial Products Association (HCPA) and ISSA on Monday, October 10, will feature hot topics that can impact your business for years to come, including:

  • Sustainable packaging
  • Updates from Green Seal®, the U.S. Environmental Protection Agency’s (EPA) Safer Choice program, and ECOLOGO®
  • Updates on related news, such as California Proposition 65 Short-Form Warnings
  • State and federal regulation of per-and polyfluoroalkyl substances (PFAS)
  • Volatile organic compounds (VOCs) regulatory update on the United States and Canada
  • Microplastics and the cleaning industry.

All-day education

In addition to the workshops, the ISSA Show will host over 70 education sessions taught by more than 50 guest speakers. Monday, October 10, offers a full day of education, from 8:30 a.m. to 4 p.m. Purchase an all-assess pass to choose from a variety of sessions in several tracks suitable for facility managers, building service contractors (BSCs), environmental services (EVS) staff, and housekeeping employees. For instance, in the Environmental, Social Responsibility & Governance (ESG) Track, check out the session titled “The Future of Sustainability for the Cleaning Industry.” ISSA Sustainability Committee Members Bill McGarvey, Dianne Wilson, and Oriana Raabe will share a brief history of sustainability and talk about what the future holds. Bring your pressing sustainability questions to the panel for this interactive session.

In the Facility Operations & Maintenance Track, learn how to choose the standards and frameworks best suited for your company in “So Many Standards, So Little Time.” Speakers Wes Knight and Page Needling will teach attendees the key points to evaluate when comparing standards, to help companies navigate the uncertain and vast standards/frameworks waters.

The Hospitality Track includes classes such as “Diversity, Inclusion, and Equity Within Hospitality….A Must Have.” Learn strategies for embracing and providing a welcoming atmosphere for all employees. The speakers will share how having an inclusive culture helps your bottom line.

The Technology and Innovation Track includes a course on indoor air quality, “The ROI of Clean Air.” Learn how organizations from Fortune 1000 companies to airports to schools are now using the science of indoor environments to make data-driven decisions.

Experiencing a labor shortage? Attend “Hiring and Retention in Post Pandemic Times” in the Leadership, Career, and Talent Development Track. This session will provide hiring questions that uncover great talent and suggest strategies to help with your retention efforts. Are you a woman looking to advance in the cleaning industry? Also in this track, you’ll find “Stand in Your Strength: A Women’s Approach to Leadership in the Cleaning Industry”. In this session, speaker Jenean Perelstein will explain how culture teaches women to block or downplay their success and what to do about it.

In the Business Development & Marketing Solutions Track, examine the benefits of business software in “Approaching Technology with Confidence: A BSC growth case study from $1M –$15M.” The speakers will remind participants that—like a mop or a bucket—software is just a tool. Using this tool will help you overcome your businesses’ current and future growth constraints.

The educational sessions continue all the way through Thursday afternoon.

Spotlight speakers

An all-access pass will allow you to see the three keynote speakers. Enjoy a meal on Monday at 11:45 a.m. while you listen to Derreck Kayongo, a native of Uganda and former refugee who worked his way up to become the CEO of the National Center for Civil and Human Rights and founder of the Global Soap Project.

Kayongo’s presentation will tackle the issue of discrimination in the workplace by examining how diversity and inclusion problems impact the corporate bottom line. By the end of his session, Kayonga hopes to instill what he calls a “Corporate Moral Aptitude” into the bloodstream of attendees’ organizational cultures, positioning them to succeed in an increasingly multicultural workforce.

Bill Rancic—entrepreneur, award-winning author, and motivational speaker—will share his guidance at 9 a.m. on Tuesday, October 11. Rancic burst on the scene as the first winner of NBC-TV’s show The Apprentice. He has since traveled the globe, sharing along the way why some companies thrive in chaos and others don’t. Through his experiences as both a student and teacher of leadership, he reveals what behaviors are needed in a world beset by turbulence, uncertainty, and dramatic change.

On Wednesday morning, October 12, stop in to listen to Sarah Moshman, an Emmy Award-winning documentary filmmaker, TV producer, and TEDx speaker, whose work has been featured on Netflix, Upworthy, Marie Claire, CNN, and Good Morning America. Moshman has worked tirelessly to empower others through her incredible films and her unique perspective on the importance of storytelling.

Networking opportunities

You know what they say about all work and no play. Make sure to sign up for the Cocktails & Conversations: Roundtable Event Monday afternoon at 4:15 p.m. at the McCormick Place Vista Ballroom, where you can discuss important topics and issues with fellow attendees. Network, learn, and grab a drink before heading to the Welcome Reception at 7 p.m. at the House of Blues. During this friendly mixer, you’ll meet or get reacquainted with colleagues from around the world while enjoying live music and complimentary refreshments.

Calling all Canadians! Come network with your colleagues from north of the border over hors d’oeuvres and cocktails during Canada Night at 5:30 p.m. on Wednesday, October 12, in the McCormick Place Vista Ballroom.

ISSA members are welcome to return to the Vista Ballroom at 8:45 a.m. on Thursday, October 13, to network and meet the incoming board of directors at the ISSA General Business Meeting. You’ll be privy to reports on the state of the association and ISSA Charities (the philanthropic and charitable arm of ISSA).

End the show on a festive note with the Innovation Awards Happy Hour at 1 p.m. Thursday on the exhibition floor. Gather to learn the winners of the annual ISSA Innovation Award Program, in which industry professionals vote for the most innovative products, equipment, and solutions. We’ll cheer on the winners with a champagne toast, followed by a happy hour to conclude the show.

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