health and safety

In this episode featuring Jeff Carmon, a business coach with Elite BSC, we explore the core ideas behind The Challenger Customer and how building service contracting business owners can move beyond price-driven conversations.

In this episode, Dean Mercado of Online Marketing Muscle digs into the debate of whether AI making us smarter—or quietly weakening our ability to think.

We take a closer look at what sales culture really means and why it plays such a critical role in long-term business growth.

In this episode, Dave Kahle breaks down what happens when co-workers undermine your sales efforts and why frustration with internal teams is so common for sales professionals.

Chemical advancements, intelligent sensors, robotic systems, and advanced microbial technologies are converging to redefine cleaning processes.

In this episode of Straight Talk!, we are joined by sales expert and author Larry Levin to break down the trust gap—the widening space between what clients hear and what they actually believe.

From defining what an AI employee is, to identifying the roles they can play, to preparing your team and systems now—this conversation gives you the roadmap to leverage next-generation AI in your business.

Tim Cromley is the Clean Hands Man, a hand-hygiene advocate who has traveled the world inspecting wash-stations, challenging compromises and promoting touch-free solutions.

In this episode, Chris Arlen, founder of revenue-IQ, joins us to unpack how AI is reshaping proposal writing—from automating repetitive tasks to enhancing strategic insight.

Joe Lalley shares how asking better questions helps teams move from routine to innovation, strengthens collaboration, and leads to smarter decisions.

In this episode of Straight Talk!, we’re joined by Jeff Carmon, business coach and consultant with Elite BSC, for a deep dive into one of the most underrated skills in commercial cleaning and facility services: Making a strong first impression during a facility tour.

In this in-depth expert discussion, Dr. Gavin Macgregor-Skinner, Senior Director at ISSA, and Keri Lestage, with Good Salt Life, break down exactly what EHV-1 is, how it spreads, and why cleaning and disinfection are essential parts of controlling this highly contagious virus.