health and safety

Dave Kahle
March 23, 2026 Jeff Cross

The Obsolete Salesperson

Business and Management

Dave Kahle sees three specific conditions where a live salesperson remains essential, at least for the foreseeable future.

Video
Dean Mercado
March 20, 2026 Jeff Cross

AI Won’t Save You—But These Three Skills Might

Business and Management

In this episode, Dean Mercado has identified three human skills that will separate businesses that thrive in this environment from those that fall behind.

Video
The Effects of Permacrisis on Facility Security
March 12, 2026 Mary Gates

The Effects of Permacrisis on Facility Security

Technology and Trends

Constant challenges such as economic volatility, climate emergencies, cyber threats, and regulatory pressure, create a disruption condition known as permacrisis.

Article
Managing Lithium Battery Fire Risks
March 10, 2026 Jeff Cross

Managing Lithium Battery Fire Risks

Health and Safety

If a lithium battery is damaged, overheated, charged improperly, or internally compromised, heat can build up quickly and cause it to catch fire.

Article
Virus Busters: The Fight Against Invisible Threats
February 23, 2026

Virus Busters: The Fight Against Invisible Threats

Editorial Webinars

Cleaning & Maintenance Management's infection prevention webinar offers practical tips on how front-end workers can help stop the spread of disease-causing germs.

Video
Cleaning for Sensitive Populations
February 20, 2026 Allen P. Rathey

Cleaning for Sensitive Populations

Health and Safety

Cleaning chemicals that affect sensitive people may affect all of us over time. Adapting your cleaning processes to meet their needs benefits both your customers and your business.

Article
Dean Mercado
February 19, 2026 Jeff Cross

The No-Nonsense Filter for Cutting Through the AI Noise

Business and Management

In this episode, Dean Mercado introduces a simple three-part test business owners can apply to any task before involving artificial intelligence.

Video
Modernizing Facility Security With Drones
February 9, 2026 Dennis Crowley

Modernizing Facility Security With Drones

Facility Management

A hybrid security model, combining drone surveillance and human oversight with robotic consistency and AI-powered insights, is becoming the new standard.

Article
Cleaning for Health in Winter
February 4, 2026 Dr. Gavin Macgregor-Skinner

Cleaning for Health in Winter

Health and Safety

Strengthening infection prevention and maintaining indoor environmental health requires winter-specific cleaning shifts as people spend more time indoors with reduced ventilation and longer viral persistence on surfaces in colder, drier air.

Article
Battling Superbugs in Healthcare Settings
January 29, 2026 Elizabeth Christenson

Battling Superbugs in Healthcare Settings

Infection Control

Scientists estimated that bacterial antimicrobial resistance was responsible for 1.27 million global deaths in 2019 and will cause 10 million deaths by 2050.

Article
Jeff Carmon
January 19, 2026 Jeff Cross

The Hidden Roadblock in Cleaning Contracts: Internal Alignment

Business and Management

In this episode featuring Jeff Carmon, a business coach with Elite BSC, we explore the core ideas behind The Challenger Customer and how building service contracting business owners can move beyond price-driven conversations.

Video
Dean Mercado
January 16, 2026 Jeff Cross

Cognitive Offloading and the Cost of Letting AI Decide

Business and Management

In this episode, Dean Mercado of Online Marketing Muscle digs into the debate of whether AI making us smarter—or quietly weakening our ability to think.

Video