How To

CMM's floor care webinar details the care techniques required to maintain stone, wood, resilient, and carpet flooring.

Add-on services are not an upsell tactic. They’re an extension of good service. When approached with intention, they create a winning scenario for both customers and businesses.

Flooring can vary throughout a facility and its care needs change based on use, age, and previous maintenance provided.

Gaining knowledge and confidence in wood floor care can give building service contractors an advantage when jobs come up in buildings with this niche flooring.

Cleaning consistency is not accidental. It is engineered through systems that reduce variability and support repeatable performance.

CMM spoke with Edward Smith III, an environmental services (EVS) professional for an Alabama school district, about his methods for tackling problem areas in the more than 20 schools he serves.

Watch CMM's webinar, Earth Day 2026: Highlighting Sustainable Practices and Green Cleaning, to learn essential strategies to create healthier spaces, differentiate your services in a competitive market, and keep your customers informed about your commitment to sustainability all year long.

Women are becoming an increasingly visible and influential presence in the facility management industry, and their impact on the future of facilities is accelerating.

Addressing training and process gaps is not about working harder. It is about working smarter, with systems that support both people and performance.

Strengthening infection prevention and maintaining indoor environmental health requires winter-specific cleaning shifts as people spend more time indoors with reduced ventilation and longer viral persistence on surfaces in colder, drier air.

By investing in training that is interactive, visual, and grounded in real-world impact, cleaning businesses and facility managers can help reduce cleaning team turnover.

By investing in the people on the front lines, facility managers can create an environment where cleaning staff feel valued, equipped, and most of all, proud to be part of the team.