CMM Survey: Staffing a Top Challenge for BSCs

October 15, 2019

Recruiting and retaining staff continues to be an uphill battle for building service contractors, according to the 2019 CMM BSC/Contract Cleaning Benchmarking Survey sponsored by Sunbelt Rentals.

When asked how much the challenge of recruiting and retaining pertained to their business, more than half of survey respondents (53%) chose “to a large extent.” Staffing challenges ranked well above maintaining profitable margins (36% to a large extent) and winning new bids and customer retention (both 25% to a large extent).


To learn more, download the full survey.

Staffing challenges and solutions will also be a topic addressed in educational sessions planned for this year’s ISSA Show North America in Las Vegas. Register for the show today.

 

Latest Articles

male clean
May 13, 2026 Jeff Cross

Why New Cleaning Employees Quit Before They Ever Settle In

May 13, 2026 Kathleen Misovic

Wood Floor Heroes Preserve Beauty

May 11, 2026 Jon Hill & Brant Insero

Robotics Are Changing the Landscape of K-12 Schools

Sponsored Articles

Strategies to Maximize Your Floor Care Budget!
May 4, 2026

Strategies to Maximize Your Floor Care Budget!

April 10, 2026 Sponsored by Novonesis

The Chemistry Behind the Clean: Detergents and Enzymes in Medical Device Reprocessing

March 13, 2026

Stop Clogs Before They Start With Bio Tech®

Recent News

national preparedness month

Illinois Ranks in the Top Tier of States for National Emergency Preparedness

Third Largest City in Indiana Adds First 24/7 Public Restroom

2 Americans Presumably Positive for the Hantavirus