Hotel Guests Rank Clean Bed as Top Priority

Survey finds hotel patrons value hygiene over location and service

September 11, 2019

When it comes to getting a good night’s sleep, a survey conducted by Procter & Gamble Professional found clean bed sheets and a fresh-smelling bed is most important to hotel guests, Cleaning Hygiene Today reports.

The survey of 2,000 British hotel patrons found that 78% sleep better in a clean room and 84% would not visit the hotel again if their room was dirty. Most (71%) would walk out of a hotel if they found dirty sheets on the bed, and 69% would not tolerate a dirty bathroom. Almost all the survey respondents (97%) are disturbed by evidence of previous guests in their room, with 66% reporting they don’t want to see a stranger’s hair in their room’s shower.

When checking hotel reviews online, 78% said cleanliness was the most important factor they considered when booking a hotel room, with location being the second priority (64%) and service coming in third (56%).

Survey respondents chose the following qualities as most important when choosing a hotel room:

  • A fresh-smelling bedroom (67%)
  • An immaculate bathroom (63%)
  • Fresh-smelling bed linen (61%)
  • No stray hairs in the bedroom or bathroom (45%)
  • Bright, white sheets (43%)
  • No dirty ring around the bathtub (42%)
  • Comfortable room temperature (39%)
  • Natural light (37%)
  • A decent sized of bed (36%)
  • A lovely view from the window (28%)

Latest Articles

A Well-Trained Team Manages Multiple Flooring Types
June 8, 2026

A Well-Trained Team Manages Multiple Flooring Types

June 3, 2026 Timothy Johnson

Award Brings Behind-the-Scenes Staff Into the Limelight

June 1, 2026 Shawn Peck

Diamonds Are a Floor’s Best Friend

Sponsored Articles

Novonesis
May 18, 2026 Sponsored by Novonesis

From the Lab to the Reprocessing Floor: How Enzymatic Detergents Get Tested, Chosen, and Trusted

May 18, 2026 Sponsored by Novonesis

Where Cleaning Contracts Are Really Won or Lost

May 15, 2026

100 Years of Battery Power Innovation

Recent News

Safer Choice Program

Bipartisan Bill Strengthens EPA’s Safer Choice Program

Texas Health Officials Offer Precautions After Bovine Screwworm Case Confirmed

Norovirus Not a Winter Virus