Registration Is Open for the June 15 CMM Hard Floor Care Webinar
May 20, 2021
Registration is open for the CMM Hard Floor Care Webinar: Tales from the Trenches, sponsored by Bona, Brulin Holding Company, and SteraMist by TOMI Environmental Solutions.
In this free one-hour educational webinar on June 15, two hard floor care experts will share memorable stories from decades of experience on the front lines of floor cleaning, maintenance, and restoration. See how they handled some interesting on-the-job scenarios, what they learned from their slip-ups, and how to avoid professional fails in your future!
You will learn strategies for:
- Process management: How to schedule and manage your hard floor care jobs
- Quality assurance: How to make sure a job is being done correctly
- Customer relations: What to say (and not say) to a customer in certain situations
- Specialty jobs: How to break into new areas (luxury hotels, resorts)
- Tough challenges: How to handle specific issues that may come up on hard floor jobs
- Team building: How to create a skilled hard floor care crew of technicians.
Bonus: You will be able to ask the speakers questions in a live Q&A at the end of the program, or you can submit your questions ahead of time to [email protected].
Presenters:
- Ed Hisey, vice president, Hospitality Bio Cleaners, IICRC-approved instructor
- Stanley Hulin, president and CEO, Future Floor Technology, Inc., IICRC-approved instructor
This is a free virtual event, however registration is required. Sign up here today.
This webinar is brought to you by:
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