Report Finds Residential Cleaning Demand on the Rise

Although home services such as residential cleaning were slow during the first months of the coronavirus pandemic, demands for these services are back even higher than pre-pandemic levels, according to the Home Service Economic Report: 2021 Mid-Year Review from Jobber, which features expert insights and data from feedback on over 100,000 residential cleaners, landscapers, HVAC technicians, and more.

The report reveals the cleaning and contracting segments are seeing positive year-over-year growth in both new work scheduled and median revenue throughout 2021.

“The Home Service category has demonstrated resilience throughout the pandemic and continues to experience positive growth,” said Sam Pillar, CEO & co-founder at Jobber. “While factors such as growing inflation and supply chain disruptions are presenting challenges for companies everywhere, key indicators point to consistent growth for Home Service as we enter the second half of 2021.”

The median contracting invoice size grew by 14% in the second quarter of 2021, compared to the pre-pandemic levels of the first quarter in 2020. In addition, contractors are receiving more job requests than they can fulfill.

“We know from conversations with our customers that hiring workers is incredibly challenging, particularly now,” says Pillar. “Our data also reinforces that businesses are struggling to hire workers in many home service industries to meet customer demand.”

 If your cleaning business is struggling to find workers, you can learn best practices for attracting and retaining “rockstar” employees when you attend The Ultimate Hiring Flywheel: How to Attract and Keep Rockstar Employees, an education session at ISSA Show North America 2021 November 15-18 in Las Vegas.

Learn more about the educational session in the Sneak Peek episode below:

Register to attend the ISSA Show today.