Virtual Education to Help You Understand the 21st Century Customer

Today’s customers are more knowledgeable than those in the past when it comes to seeking cleaning services. Learn the mindset of these modern clients by attending Understanding the 21^st Century Customer on November 18 at ISSA Show North America Virtual Experience.

Ron Segura, Founder and President of Segura & Associates, will explain that to succeed, contract cleaners must understand customer’ expectations regarding service, honesty, and delivery on promise. The session will offer credible recommendations to help your business better understand and meet the needs of its most discerning clients.

Learn more about this course and other sessions in the Commercial Cleaning Track then register for an all-access pass to ISSA Show North America Virtual Experience.