In this episode of Straight Talk!, we examine the technology behind UVC disinfection and what it takes to keep it operating at its peak long after installation.
Griffin Ferrara, the Product Manager for Tru-D SmartUVC, joins the discussion to explain not only how UVC works but also the essential maintenance, calibration, and support considerations that accompany all Tru-D innovations.
Beyond hardware, Ferrara highlights three best practices that help organizations optimize performance and reliability: Proper staff training, a consistent cleaning protocol for the device, and strict adherence to the Instructions for Use (IFU). These steps work together to protect both the equipment investment and the integrity of the disinfection process.
The conversation also explores Tru-D Care, the company’s comprehensive support program. Ferrara explains Tru-D’s commitment to 24/7 technical support, ensuring users can contact expert assistance anytime, day or night. He also details how Tru-D responds promptly to service cases, boosting reliability and reducing downtime in critical environments.
Whether you manage UVC devices in-house or remotely, this discussion offers practical insights to maintain performance and support EVS teams and workers with confidence. Click here to learn more.
