Sales and Marketing

Laurie Sewell
October 8, 2025 Jeff Cross

Is It Time to Ditch the Work/Life Balance Concept?

Business and Management

Laurie Sewell, President of ISSA and Servicon CEO, believes the goal isn’t to force a perfect daily split.

Video
Raquel Carbonari
October 8, 2025 Jeff Cross

The VEO Effect on the Hispanic Engine of Clean

Business and Management

Raquel Carbonari, the North American brand activation director at Essity (Tork), shared her insights on why gatherings like VEO are important.

Video
VAI’s S2K Enterprise
October 6, 2025 Sponsored by VAI

VAI Software – A Complete ERP Solution for JANSAN Distributors.

Products

Smart distributors don’t add apps—they add signal.

Video
How to Build Real Connections on LinkedIn
September 29, 2025 Jeff Cross

How to Build Real Connections on LinkedIn

Technology and Trends

Sales trainer Troy Harrison has identified a gap between how most professionals use LinkedIn and how the platform is intended to function.

Video
From Dread to Dial: How to Overcome Sales Call Reluctance
September 23, 2025 Jeff Cross

From Dread to Dial: How to Overcome Sales Call Reluctance

Business and Management

If you’ve ever stared at the phone like it might bite, you are in good company. Dave Kahle, owner of Kahle Way Sales Systems, has observed the reluctance to make sales calls for decades.

Video
The Testimonial Trap: Your Best Sales Tool—Or Your Biggest Blind Spot?
August 28, 2025 Jeff Cross

The Testimonial Trap: Your Best Sales Tool—Or Your Biggest Blind Spot?

Business and Management

In this episode of Straight Talk!, sales expert Troy Harrison explains how companies need to rethink the way they gather, structure, and use testimonials.

Video
3 Tips for Selling Your Cleaning Services to Younger Buyers
August 11, 2025 Troy Harrison

3 Tips for Selling Your Cleaning Services to Younger Buyers

Business and Management

You need to sell your services to Gen Z and Millennials in the way they want to buy.

Article
The Power of Speed: Turn Incoming Leads into Instant Wins
August 5, 2025 Jeff Cross

The Power of Speed: Turn Incoming Leads into Instant Wins

Business and Management

In this episode with sales expert Troy Harrison, we dive into why incoming leads—especially those generated through web lead forms—require a unique approach to convert effectively.

Video
Riccardo Balducci, Group Sustainability Director at Sofide
July 17, 2025 Sponsored by Sofidel

The Sofidel Standard: A Bold Sustainability Journey With a Conscience

Facility Management

In this episode, Mitch Brunette offers a real-world perspective on what it takes to deliver consistent results in a dynamic industry.

Video
Jeff Carmon
July 16, 2025 Jeff Cross

How to Gather Customer Feedback and USE It

Business and Management

Whether you're aiming to improve customer experience, refine your services, or boost loyalty, Jeff Carmon, an expert coach and consultant with Elite BSC, shares strategies for collecting honest responses and translating them into actionable insights.

Video
Dean Mercado
July 11, 2025 Jeff Cross

Is Artificial Intelligence Becoming Your Personal Marketing Villain?

Business and Management

In this episode of Straight Talk!, ISSA Media Director Jeff Cross dives into this topic with Dean Mercado, founder of Online Marketing Muscle, to uncover what’s really behind poor marketing performance.

Video
Turn Your Business Pitch into a Partnership
July 11, 2025 CMM Staff

Turn Your Business Pitch into a Partnership

Business and Management

Selling services to the biggest names in commercial real estate and integrated facility management is not about products—it’s about problem-solving.

Article