Customer feedback is one of the most valuable — and often underutilized — tools a business can have.
In this episode, we break down how to gather customer feedback at the right moments, which methods deliver the best results, and how to put that feedback to good use.
Whether you’re aiming to improve customer experience, refine your services, or boost loyalty, Jeff Carmon, an expert coach and consultant with Elite BSC, shares strategies for collecting honest responses and translating them into actionable insights.
Don’t just ask for reviews — learn how to build a feedback loop that drives real improvement.
