The Faces of Healthcare and Hospitality

Meet Isaac Johnson

The Faces of Healthcare and Hospitality

CMM chatted with Isaac Johnson, Aramark Healthcare+ vice president of operations, about how important environmental services (EVS) and housekeeping are to the overall environment and care of a hospital facility.

How long have you been working in EVS?

Isaac Johnson: I have been in the environmental services profession for 25 years. I have been with Aramark for three years and am currently vice president of operations for Aramark Healthcare+,
covering the Mid-Atlantic and South region. I am also the council president of the Indoor Environmental Healthcare and Hospitality Association (IEHA), a division of ISSA.

What inspired you to become a professional cleaner?

Johnson: I naturally gravitated to the cleaning industry because I enjoy having a clean environment. While in college at Virginia State University, I had multiple internships in EVS and housekeeping departments, both in hospitality and healthcare settings. Being able to provide that service for others, especially vulnerable patients in the hospitals, brings me joy.

What do you enjoy the most about your career?

Johnson: The most rewarding part of my job is spending time with my staff and teammates. I work with an amazing group of individuals who care so much for our patients, visitors, guests,
and fellow teammates. They inspire me each and every day. It’s truly a pleasure to ensure my teams have the proper tools, training, leadership, and motivation to perform EVS functions at a high
level and with a positive attitude.

I am also proud to have been head judge in IEHA’s 2023 Housekeeping Olympics, held at Mandalay Bay Resort and Casino in Las Vegas last November.

What are the biggest misconceptions people have about cleaning?

Johnson: So many people don’t understand how important EVS/housekeeping is to the overall environment and care of a hospital facility. A building that is not only clean and shiny, but that
is also properly disinfected to help prevent the spread of healthcare-acquired infections, is vital to overall patient care.

Would you encourage others to enter the EVS industry?

Johnson: Yes. If you are looking for a career that is rewarding and that allows you to be a part of your community, look no further than a career in environmental services.

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