Healthcare Staffing Agencies Fined for Underpaying, Misclassifying Cleaning Staff

December 5, 2024

The U.S. Department of Labor (DOL) has obtained a judgment and order in federal court that recovers more than US$2.4 million in back wages and liquidated damages from Massachusetts and Pennsylvania healthcare staffing agencies that denied 341 employees overtime wages, including employees misclassified as independent contractors

Filed by the department’s regional Office of the Solicitor in Boston, the complaint names Malden, Massachusetts-based Gate Solution Systems, some of its officers, and managers, and joint employer Healthcare Services Group of Bensalem, Pennsylvania. It alleges that Gate Solution Systems hired the employees to provide cleaning, laundry, and dietary assistance services, under the supervision of Healthcare Services Group, at various healthcare facilities.

The department’s Wage and Hour Division found that Gate Solution Systems Inc. misclassified housekeepers, laundry, and dietary workers as independent contractors. The employees in this case provided services at healthcare facilities in Maine, Massachusetts, New Hampshire, and Vermont. Employees were not paid the required overtime rate when they worked more than 40 hours in a workweek.  

“Misclassification of employees as independent contractors remains a serious concern for the Department of Labor,” said Jessica Looman, Wage and Hour administrator. “Preventing and combating misclassification is a priority for the Wage and Hour Division as it deprives workers of their rights to full wages, health and safety protections, unemployment insurance, workers’ compensation, and tax protections.”

Latest Articles

Exclamation mark
June 22, 2026 Jeff Cross

AI Mistakes: The Risks, Costs, and Realities

June 22, 2026 Seth Rourke

The Top Three Cleaning Robotics Trends of 2026

June 18, 2026 Jeff Cross

The Startup Window: Where New Cleaning Accounts Are Won or Lost

Sponsored Articles

3 Ways to Use Less & Save More When Using Wiping Products
June 11, 2026

3 Ways to Use Less & Save More When Using Wiping Products

May 18, 2026 Sponsored by Novonesis

From the Lab to the Reprocessing Floor: How Enzymatic Detergents Get Tested, Chosen, and Trusted

May 18, 2026 Sponsored by Novonesis

Where Cleaning Contracts Are Really Won or Lost

Recent News

Calling service

Most Would Rather Speak to a Person When Booking a Home Service

Illinois on Track for Most Twisters Ever in 2026

Which Cities Have the Cleanest and Dirtiest Hotels?