Hotel Housekeeper Earns Excellence Award

UMF Corporation announced that Lenir Aguilar, a hotel housekeeper at the Hilton Daytona Beach Oceanfront Resort in Florida, has earned the company’s second annual Guest Room Attendant (GRA) Excellence Award.

“Lenir is a consummate team player and model GRA who is always willing to help her colleagues, even chipping in on laundry,” said Omayra Muniz, Hilton Daytona Beach’s director of housekeeping. “Her rooms are perfection: spotless and neatly organized. During periods of short staffing, she took on extra shifts, maintaining the same high levels of cleanliness even when she was responsible for 25 rooms.”

UMF established the GRA Excellence Award in 2020 to acknowledge the crucial role GRAs play in ensuring hotel guest safety, satisfaction, and loyalty in the COVID-19 era. UMF CEO George Clark said although housekeepers often perform their jobs without being noticed, the company wants to shine a spotlight on these dedicated staff members through the annual award.

As this year’s award recipient, Aguilar will receive an all-expenses paid trip for two, including airfare, to a location of her choice within the 48 contiguous states.

Four additional GRAs were selected as finalists for this year’s award:

• Sanela Muharemovic, Hyatt Regency in Atlanta
• Maryann Rich, Hampton Inn & Suites in DeLand, Florida
• Gricelda Buenrostro, Swissotel in Chicago
• Glenys Mora, Miami Beach EDITION in Florida.