Resort Increases Housekeeper Compensation in Gratitude to Essential Workers

June 28, 2021

As many hotels struggle to find cleaning staff amid a worker shortage, and essential employees across the country continue to rally for a US$15 minimum wage, one resort in Arizona has decided to increase its housekeeper pay in appreciation for the work of its dedicated staff throughout the pandemic, AZ Business Magazine reports.

Arizona Grand Resort & Spa in Phoenix announced it will immediately and permanently increase starting wages for all housekeeping room attendants to $20 per hour—among the highest pay in the state for this position. The pay increase will apply to all existing room attendant positions as well as new hires. Full-time associates also receive benefits including health care, dental care, eye care, and discounted room rates.

“The pandemic hit our industry hard and these loyal associates have stuck with us through thick and thin,” said Paul Gray, Arizona Grand Resort general manager. “We believe this wage increase is the right thing to do and will show them how much we value their hard work and loyalty.”

Treating its staff well has paid off for the resort. It recently received AAA’s coveted “Inspector’s Best of Housekeeping” Award for the second year in a row because its “exceptional cleanliness and condition scores put the hotel in the top 25% of 27,000 AAA Inspected & Approved hotels,” according to AAA.

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