Straight Talk on the Customer Experience Journey

September 24, 2020

Andy Clement and Tracy Robertson are leading the customer experience transformation at Kimberly-Clark Professional (KCP). In this episode of Straight Talk, they share their strategies and successes with the global cleaning industry.

 

Latest Articles

Growth Opportunities Bring Cleaning Workers to the Forefront
July 8, 2026 Karina Villasenor

Growth Opportunities Bring Cleaning Workers to the Forefront

July 7, 2026 Dr. Rebecca Bascom & Dr. Gavin Macgregor-Skinner & Dr. Omrana Pasha-Razzak

Evidence-Based Cleaning Ensures Healthy Places and Spaces

July 6, 2026 Anuj Sinha

The New Reality of Office Restroom Maintenance Operations

Sponsored Articles

Evidence-Based Cleaning Ensures Healthy Places and Spaces
July 7, 2026 Dr. Rebecca Bascom & Dr. Gavin Macgregor-Skinner & Dr. Omrana Pasha-Razzak

Evidence-Based Cleaning Ensures Healthy Places and Spaces

July 2, 2026

D.A.R.E. to Clean Restrooms Smarter with Tornado

July 2, 2026

Freshness That Never Fades

Recent News

HVAC Maintenance Tips, maintenance worker

Global HVAC Market Shows Steady Growth Through 2031

U.S. Employers Spend $1.7B Annually on Union Avoidance

San Diego Slashes Mission Bay Restrooms for $546K Budget Cut