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John M. Poole Jr.

ISSA Industry Certification Expert

John M. Poole Jr. holds a Master Environmental Services Registered Executive (MESRE) certification from IEHA and is an ISSA Industry Certification Expert (I.C.E.-GB) for the Cleaning Industry Management Standard (CIMS) and a CIMS Assessor. He began his career in 1973 and has been consulting and training in janitorial operational management and general safety since 2011.

Author
employee retention
April 23, 2020 Tim Poskin

Six employee retention strategies to help reduce turnover

Business and Management

Here are six affordable employee retention ideas that you can implement in 2020.

Article
Watch the 2020 CMM Carpet Care Webinar Now

Watch the 2020 CMM Carpet Care Webinar Now

Learn practical tips for matching cleaning methods and chemistries to specific carpet care challenges from the 2020 CMM Carpet Care...

Submit Your Product to the Annual Innovations Awards Program

Submit Your Product to the Annual Innovations Awards Program

The Innovation Awards Program returns to ISSA Show North America! Now in its 11th year, the Innovation Awards Program showcases...

dirty carpet, muddy carpet

Dirty Carpet Gives a Bad Impression

Survey finds people would frequent a new business before returning to a facility with unkempt carpet

In preparation for opening your facility after shelter in place orders are lifted, don’t take any shortcuts on cleaning the...

Tune in for Disinfection Tips to Eliminate Cross-Contamination

Tune in for Disinfection Tips to Eliminate Cross-Contamination

Cleaning experts are fielding questions from workers in the industry who are concerned about protecting their customers from cross-contamination as...

Fire and Smoke Restoration
April 21, 2020 Patrick Moffett

Fire and Smoke Restoration

Business and Management

Cleaning companies and building service contractors will want to consider the answers to these frequently asked questions before adding fire and smoke restoration to their list of services to increase their profitability.

Article
Coronavirus Government Response Update—Trump, Congress Near Deal on Small Business Aid

Coronavirus Government Response Update—Trump, Congress Near Deal on Small Business Aid

Welcome to the Coronavirus Government Response Update. This information is intended to keep ISSA members up to date on fast-moving...

Join the Campaign for Additional Paycheck Protection Program Funding

Join the Campaign for Additional Paycheck Protection Program Funding

ISSA has launched an advocacy campaign to urge U.S. Congress to pass additional funding for the Paycheck Protection Program. The Coronavirus Aid,...

Earth Day, Environmental, Sustainability

Celebrate the 50th Anniversary of Earth Day

Follow social distancing orders by rallying online through virtual events

As many businesses in the cleaning industry implement sustainability and green cleaning practices, Earth Day is a time to celebrate...

Patrick Moffett

Environmental & Industrial Hygienist

Patrick Moffett has more than 35 years of experience in the restoration industry and is an environmental and industrial hygienist, general contractor, technical writer, lecturer, and instructor specializing in the assessment and oversight of property damage remediation and the environmental clearance of property losses.

Author
2020 CMM Carpet Care Webinar
April 20, 2020 Sponsored by SoftBank Robotics

2020 CMM Carpet Care Webinar: The Right Match

Carpet

This webinar will take you beyond the fundamentals in carpet care to learn advanced procedures for a better spot and stain removal as well as the latest developments in carpet fibers and cleaning systems.

Video