As the green cleaning movement began to take hold over 20 years ago, we used the analogy of a train to convey the urgency of change: “You have three choices—get on the train, get out of the way, or get run over.” That message resonated, propelling the cleaning industry toward healthier and greener practices.
Today, facing economic uncertainty, climate disruptions, labor shortages, and political division, the analogy needs an update. The train is still moving, but it’s not enough just to ride along.
Examine your role
Not everyone on the train plays the same role. Some are essential workers who show up daily, performing their jobs with consistency and care to ensure buildings are clean, safe, and functional.
Their contribution is vital and deserves deep respect. The train doesn’t move without them.
Others ensure the train runs on time. These are the managers and supervisors—the ones who plan, schedule, coordinate, and troubleshoot. Their structured leadership has been crucial in ensuring that resources are used wisely, teams are aligned, and goals are met.
However, managing alone is no longer enough. Today’s problems demand more than just efficiency; they require creativity, courage, and a willingness to challenge old ways. They demand that someone ask: “Is the train still the best way to get where we’re going? Is there a faster, smarter, more sustainable way to travel?”
That’s where leadership begins. Leaders aren’t just better managers or workers; they think differently. They ask hard questions, identify emerging trends, and imagine new possibilities. Leaders don’t just operate the train—they invent the airplane.
Step up to leadership
Our industry faces unprecedented demands. We’re tasked with increasing profits, cutting costs, reducing emissions, supporting the well-being of building occupants and workers, responding to new regulations, and contributing to broader environmental, social, and governance (ESG) efforts. This is a significant undertaking, especially for an industry that has often operated behind the scenes.
But we are capable of more and uniquely positioned to lead. Cleaning is fundamentally about people—protecting them, supporting their health, and creating environments where they can thrive. It involves systems, processes, and accountability. Increasingly, it’s also about sustainability, innovation, and data. This intersection between various needs is precisely where the future is headed.
Some of you reading this are workers who have the potential to grow into leaders. Some are managers and supervisors already leading in quiet ways, ready for a bigger impact. We need visionaries who can look ahead and build what comes next. If you’re prepared to lead, ISSA’s Sustainability Committee is seeking professionals from across the cleaning and facility management industry who are ready to help shape the future. Visit issa.com/sustainability to learn more and get involved today.
The train is still moving, but the world around us is accelerating. Let’s make sure we don’t just keep up; let’s make sure we take flight.
