Building service contractors (BSCs) operate within intensifying client expectations and persistent economic headwinds. Post-pandemic, BSC clients demand facilities that are not merely visibly clean, but measurably healthy, hygienic, and reflective of a high corporate image. Simultaneously, inflation, rising material costs, and aggressive competition force these clients to seek enhanced outcomes coupled with aggressive cost reductions.
This tension, from the challenges of maximizing facility services quality while minimizing margins, defines the current operating environment today. Learn tips for relieving the tension by watching BSC Balancing Act: Facility Image vs. Cost Control. This free webinar, presented by Cleaning & Maintenance Management (CMM), Tennant, and Kutol, offers strategies that BSCs can take into 2026 to succeed.
During this engaging, one-hour interactive session—which concludes with a Q&A session—you will learn about:
- Investment in labor stability–Manage the costs of replacing staff and avoiding service quality erosion caused by constantly rotating employees and inexperienced teams.
- Implementation of enhanced cleaning protocols–Ensure the best cleaning outcomes through staff training and accountability measures.
- Cleaning automation and other equipment innovations–Guarantee consistency with technology-enabled, data-validated outcomes while providing transparent proof of service to justify value over cost.
- AI-powered workforce management–Understand how artificial intelligence (AI) can optimize scheduling, inventory management, and quality control in commercial cleaning.
- Facility image versus cost control–Demonstrate quality with key performance indicators for appearance, indoor air quality, and sustainability.
The expert panel for this webinar includes:
- Elizabeth Christenson (moderator), CMM Editor
- Ramiro Alvarez, Chief Operating Officer, Facility Services Division, Grupo EULEN USA
- Rachel Brutosky, Chief Commercial officer, Sovereign Commercial Services
- Tyler Hands, Executive Vice President, C&C Cleaning Services
Don’t miss this opportunity to gather best practices from industry experts about managing client expectations through enhanced cleaning protocols and cutting-edge technology. Watch the webinar below.
