Human Resources

Welcoming the Next  Generation of Cleaners
December 17, 2025 Ronnie Phillips

Welcoming the Next Generation of Cleaners

Business and Management

To determine what appeals most to the next generation of workers, employers first must understand the evolving wants and needs of modern cleaning professionals.

Article
Relieve the Hiring Headache in Commercial Cleaning
November 24, 2025 Archie Heinl

Relieve the Hiring Headache in Commercial Cleaning

Business and Management

New and emerging digital marketplaces streamline every step of the recruitment process, from shift scheduling to work tracking and payment, while also offering transparency through cleaner profiles, ratings, and reviews.

Article
An Attentive Team Is a  Hygienic Team
October 27, 2025 Katrin Ferge

An Attentive Team Is a Hygienic Team

Training

When training is engaging, it can drive long-term behavioral change, empowering teams to follow cleaning and hygiene protocols and protect the facility’s reputation.

Article
Hire Smarter to Win the Talent Battle
October 20, 2025 Archie Heinl

Hire Smarter to Win the Talent Battle

Business and Management

Amidst the commercial cleaning boom, contractors continue to struggle with the age-old issue of hiring and retaining employees.

Article
Keep Applicants on the Bench for Staffing Shortages
July 17, 2025 Jeff Cross

Keep Applicants on the Bench for Staffing Shortages

Business and Management

In this ISSA Show Sneak Peek, Libby DeLucien, a cleaning business owner and founder of WootRecruit, explains a recruiting method she calls "The Bench"—a proven strategy that redefines how cleaning companies should approach hiring.

Video
Avoid “Bosshole” Syndrome at Your Organization
July 16, 2025 Jeff Cross

Avoid “Bosshole” Syndrome at Your Organization

Training

Watch a sneak peek of an upcoming ISSA Show North America education session, “Reinventing the Manager: Lessons from the Bossholes®.”

Video
Keep the Lines of Communication Open for BSC Staffing Success
June 2, 2025 Jeffrey Prue

Keep the Lines of Communication Open for BSC Staffing Success

Business and Management

Managing a mobile cleaning workforce requires clear communication, strong organization, and a sense of inclusion.

Article
custodians, janitors
April 23, 2025 Peggy Cruse

Appreciation Paves a Career Path to Success

Business and Management

Elevating the professional reputation of custodians is not just about acknowledging their hard work but also recognizing the specialized skills and knowledge they bring to their roles.

Article
Hygieia Webinar
March 10, 2025

How Women Are Redefining Leadership in Facility Solutions

Facility Management

During a recent webinar five accomplished women shared their journeys, the obstacles they’ve overcome, and the lessons they’ve learned.

Video
Recognizing Custodians and Janitors
February 27, 2025 Brant Insero

Recognizing Custodians and Janitors

Business and Management

While we have made great strides to elevate our industry, we have a long way to go in supporting the everyday heroes of our buildings: the frontline cleaning professionals.

Article
Setting the Stage for Staff Training
September 26, 2024 Allen P. Rathey

Setting the Stage for Staff Training

Training

While no doubt exists as to the importance of staff training, employers often have questions about the best way to go about it.

Article
Kevin Barton
May 20, 2024 Jeff Cross

FTC’s Noncompete Clause Ban: Revolutionary Move, a Mere Clarification, or Just a Dud?

Business and Management

In this episode of Straight Talk!, Kevin Barton, president of Aviation and Janitorial Operations with Flagship Facility Services in Southlake, Texas, comments on noncomplete clauses.

Video