Human Resources

When training is engaging, it can drive long-term behavioral change, empowering teams to follow cleaning and hygiene protocols and protect the facility’s reputation.

Amidst the commercial cleaning boom, contractors continue to struggle with the age-old issue of hiring and retaining employees.

In this ISSA Show Sneak Peek, Libby DeLucien, a cleaning business owner and founder of WootRecruit, explains a recruiting method she calls "The Bench"—a proven strategy that redefines how cleaning companies should approach hiring.

Watch a sneak peek of an upcoming ISSA Show North America education session, “Reinventing the Manager: Lessons from the Bossholes®.”

Managing a mobile cleaning workforce requires clear communication, strong organization, and a sense of inclusion.

Elevating the professional reputation of custodians is not just about acknowledging their hard work but also recognizing the specialized skills and knowledge they bring to their roles.

During a recent webinar five accomplished women shared their journeys, the obstacles they’ve overcome, and the lessons they’ve learned.

While we have made great strides to elevate our industry, we have a long way to go in supporting the everyday heroes of our buildings: the frontline cleaning professionals.

While no doubt exists as to the importance of staff training, employers often have questions about the best way to go about it.

In this episode of Straight Talk!, Kevin Barton, president of Aviation and Janitorial Operations with Flagship Facility Services in Southlake, Texas, comments on noncomplete clauses.

In this episode of Straight Talk!, Scott Tackett, a business development advisor with Violand Management Associates and an industry expert in human resources issues, shares his thoughts and concerns as they relate to the cleaning and restoration industries.

Organizations reap a wealth of benefits by prioritizing employee well-being. The positive impact on the bottom line is undeniable, as businesses save on recruitment and training costs while enjoying the rewards of a thriving, motivated workforce.