The Changing Employment Landscape

Hiring and retention trends in the new year

2024, employment trends, business trends

The commercial cleaning industry has undergone rapid transformation in recent years, driven by the rise of technology and the changing nature of work. The modern workforce is more diverse and mobile than ever, and organizations must adapt their hiring and retention practices to attract and keep the best talent.

One of the biggest challenges facing businesses in the commercial cleaning industry is the high turnover rate. This can be attributed to several factors, including salary rates, demanding tasks, heavy workloads, and atypical working hours.

Hiring for your mobile-based business

Many businesses in the commercial cleaning industry now use a mobile-based business model. This model can be a great way to attract and retain top talent, offering employees more flexibility and autonomy.

Finding self-motivated and organized individuals is essential when hiring for a mobile-based business. Potential employees should be able to work both independently and as part of a team. Candidates must also be comfortable with technology, as they will need to use various software and apps to complete their tasks.

Using technology to streamline your hiring process will help you find qualified candidates for a mobile-based business. Employers who implement online job boards, applicant tracking systems, and video interviewing software can quickly and easily find and screen candidates who meet their requirements.

Of course, money matters when securing top talent. Providing a competitive salary, health insurance, and a retirement savings plan (among other benefits) is crucial. Businesses should also offer opportunities for professional development, such as tuition reimbursement and training programs.

Upskilling and reskilling: the key to adaptability

The commercial cleaning industry constantly evolves with the emergence of new technologies and methods. However, businesses must ensure employees have the skills and knowledge to use these new technologies and methods. The following upskilling and reskilling tactics can help businesses maintain a competitive advantage and provide high-quality services to their customers:

  • Identify skill gaps. The first step in upskilling and reskilling is to identify skill gaps. Conduct regular skills assessments of your employees to identify areas where they may need additional training.
  • Implement technology. Set up online platforms and resources to provide employees with the necessary training and continuing education.
  • Gain a competitive advantage with diversity and inclusion. A diverse and inclusive workforce offers different perspectives and experiences, leading to increased creativity, innovation, and problem-solving. Embracing diversity creates a more positive and productive work environment, improving employee retention and customer satisfaction.

A study by McKinsey & Company found that companies with diverse leadership teams are more likely to be profitable than companies with less diverse leadership teams. A survey by Glassdoor found that companies with inclusive cultures are more likely to be rated as a great workplace.

By creating a diverse and inclusive workplace, businesses in the commercial cleaning industry can attract top talent, foster creativity, and innovation, and improve employee satisfaction.

Making employee well-being a top priority

Prioritizing employee well-being is a strategic move that benefits businesses and their workforce. When organizations promote a positive and inclusive work environment that supports employee health and happiness, they unlock a treasure trove of advantages that drive success.

Investing in professional development opportunities is a testament to an organization’s commitment to employee growth. Through this process, businesses equip their employees with the skills and confidence necessary to contribute more effectively to the company’s success. Recognizing and celebrating employees’ contributions—whether through rewards, promotions, or simply genuine appreciation—fosters a culture of motivation and engagement. When employees feel respected, valued, and heard, their loyalty to the organization deepens, resulting in reduced turnover rates and a more stable workforce.

Organizations reap a wealth of benefits by prioritizing employee well-being. Increased productivity, creativity, and innovation become the cornerstones of success while employee engagement and retention soar. The positive impact on the bottom line is undeniable, as businesses save on recruitment and training costs while enjoying the rewards of a thriving, motivated workforce.

Korli Kamara

Master Franchise Owner, Anago of Houston

Korli Kamara is the master franchise owner for Anago of Houston, part of the Anago Cleaning Systems brand supporting over 1,800 franchises across the United States and Canada. For more information about Anago of Houston, visit

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