The Causes Of Flooring Failures

Finding the factors that cause floor failure and figuring out how they can be avoided.

Flooring, whether it is hard surface or carpeting, is typically one of the most costly capital investments a building owner makes in a facility, and when something goes wrong, it can be another costly investment to repair it.

A good example of this is when individual floor tiles or entire parts of a floor start to loosen from the floor backing (or substrate) or begin to buckle.

When this kind of flooring failure occurs, it is often blamed on poor installation.

However — and unfortunately — the methods used to clean and maintain the floor can also play a role.

And as floor installers turn to more environmentally friendly adhesives, which typically produce fewer volatile organic compounds (VOCs) than more conventional adhesives, these problems may actually increase.

Often, moisture, soil, contaminants, oils, salts, acids, small particulates and floorcare chemicals and chemical residues make their way down cracks, pores and grout areas, eventually reaching the bottom of the floor.

As these build up under the surface, they can cause either the concrete or the adhesives securing the floor to break down.

When this happens, tiles loosen and flooring failure problems begin.

A lot of this can be prevented by ensuring there is proper protection — a sealant along with adequate coats of finish — applied to the surface of the floor when it is first installed.

However, this protection must be maintained because over time it typically wears away.

And today, because many facility managers are choosing not to apply finish to floors, whether for cost or environmental reasons, flooring failures can be the result.

Chemical Culprits

While a number of problems can cause flooring failures, one of the key culprits is the actual chemicals used to clean and maintain floors.

Many floorcare chemicals today are effective at cleaning floors, but they may contain ingredients that, over time, can reach their way below the surface, and this is when flooring failures begin.

As mentioned earlier, many installers are now using low-VOC adhesives.

However, these adhesives can become brittle and easily broken down when they come into contact with certain chemicals and chemical compounds.

Citrus-based cleaners: While they may work well and may have less adverse impact on the user and the environment, they may contain d-limonene.

In some cases, if it seeps down below the floor, d-limonene can, over time, break down low-VOC adhesives as well as some concrete-type adhesives used for floor installations.

Additionally, some citrus cleaners can leave a sticky residue on floors, which results in rapid resoiling, requiring the floor to be cleaned more frequently.

Acidic cleaners: With moisture, if these cleaners flow through spaces in the floor surface, they can cause concrete and materials used to secure the floor to “powder.”

As this happens, it can cause the floor to lift, resulting in a flooring failure.

High-pH strippers: Often used for excessively soiled floors, high-pH stripping chemicals can seep under the floor surface, again breaking down adhesives.

This is especially true if strippers contain high amounts of potassium and sodium phosphates.

Soiled water: Cleaning professionals are always advised if mopping floors to use clean water and change water and solution frequently.

Soiled water, especially if used when mopping tiled restroom floors, can seep down grout areas resulting in mold growth.

As mold grows, it can cause adhesive breakdown and flooring failure.

Flooring Failure Prevention

Fortunately, there are ways cleaning professionals can help prevent flooring failures.

One of the first steps is to know what types of materials — adhesives, concrete, etc. — were used to install the floor.

While this may not always be possible, a lot can be determined by the age of the floor.

If it is a new floor or a floor installed within the past few years, cleaning professionals can assume a low-VOC adhesive was used if for no other reason than their use has grown considerably in recent years.

With this information, they can select chemicals that are still effective but more protective of the materials likely used to secure the floor.

Another preventive technique involves the type of floorcare equipment used to maintain the floor.

Because we know that moisture and some chemicals can be damaging to some flooring adhesives, selecting equipment that uses less water and chemical can prove beneficial.

Typically, an alternative to conventional rotary floor care equipment is a cylindrical brush machine.

Because the brushes on these machines perform much of the actual cleaning, studies indicate these machines perform effectively with considerably less water and chemical.

Finally, cleaning professionals should encourage facility managers to apply a sealant or finish to floors.*

The primary purpose of a sealant/finish is not to put a shine on the floor — although that is the result after several coats are applied — but to protect the floor.

In this case, the sealant/finish is helping to keep moisture and contaminants from seeping down under the floor surface.

While some managers may want to avoid refinishing floors for cost reasons, in the long run not refinishing can, as we have already discussed, be a costly mistake.

In addition to preventing flooring failures, finished floors are typically much easier to maintain, which can prove to contribute to cost savings over time.

* In some cases, a sealant is applied to a floor first and then a finish is applied over the sealant. Sealants can help reduce the penetration of undesirable materials, such as moisture. The sealants themselves also may penetrate into the floor surface, especially if the floor is concrete, forming a thin layer of protection. Today, many finishes can provide the same type of protection over most commonly installed floors.

Daniel Frimml is a technical service coordinator for Tornado Industries, a leading manufacturer of professional cleaning equipment. He may be reached through the company website at .

Posted On July 2, 2013
Topics Tags

Also in Carpet

Cleaning tips
March 26, 2024 Kathleen Misovic

Make Daily Vacuuming Part of Your Routine

March 19, 2024 Paul Masters

Carpet Care Overview

March 4, 2024 Adam Povlitz

Win Commercial Floor Care Clients With Smart Sales Strategies

February 7, 2024 Kathleen Misovic

Don’t Cry Over Spills on Hotel Carpet

Sponsored in Carpet

2022 Carpet Care Webinar
April 21, 2022

2022 CMM Carpet Care Webinar: Spot On!

April 13, 2021 Sponsored by Spartan Chemical Company

One Product Does It All!

April 13, 2021 Sponsored by Makita

Clean More Without the Cord

April 13, 2021 Sponsored by ProTeam Inc.

Lead with Innovation. Clean with Confidence.

Recent News

Bird flu thumbnail

Research Shows Asymptomatic Bird Flu Infections Not Occurring, New Cases Reported 

Vote for America’s Best Restroom

Vacant Office Buildings Converted Into Homes

Healthcare Surfaces Institute Merges With ISSA

The Causes Of Flooring Failures
Share Article
Subscribe to CMM