Why Sales Teams Must Design a ‘Buyer’s Journey’

Discover why designing a buyer's journey is the solution anyone involved in sales can adopt to make buying easier on the customer.

Many business owners tend to simplify the sales process. Instead, the path to purchase is anything but linear. Consumers traverse more options than they may want from online research to in-person experiences with salespeople. Today, companies really need to understand the buying journey to create an effective sales strategy that speaks to consumers in the way they are currently buying.

In this episode of Straight Talk!, learn from Ed Marsh, Consilium Global Business Advisors founder, as to why designing a buyer’s journey is the solution anyone involved in sales can adopt to make buying easier on the customer.

Learn how all of this results in more sales and profits for the company offering products or services by watching the video below!

You can also listen to the full conversation via our Podcast here:

           
Posted On April 17, 2024

Jeff Cross

ISSA Media Director

Jeff Cross is the ISSA media director, with publications that include Cleaning & Maintenance Management, ISSA Today, and Cleanfax magazines. He is the previous owner of a successful cleaning and restoration firm. He also works as a trainer and consultant for business owners, managers, and front-line technicians. He can be reached at [email protected].

Topics Tags
 

Also in Business and Management

idea light bulb
September 24, 2026 Jeff Cross

Stop Chasing Tactics and Find Your Marketing Recipe

September 24, 2026 Jeff Cross

When a Cleaner Quits, the Costs Keep Coming

September 21, 2026 Jeff Cross

The Intersection of Facility Innovation and Cleaning Excellence

September 17, 2026 Jeff Cross

Who Tells the Boss What To Do?

Sponsored in Business and Management

DCS Global
May 18, 2026 Sponsored by Novonesis

Where Cleaning Contracts Are Really Won or Lost

July 17, 2025 Sponsored by Sofidel

The Sofidel Standard: A Bold Sustainability Journey With a Conscience

July 3, 2025 Sponsored by City Wide Facility Solutions

Operational Excellence at Scale: The City Wide Solution to Facility Management

October 7, 2024 Sponsored by Spartan

Transforming Clean: An Inside Look at the Healthy Green Schools & Colleges Program

Recent News

Know the Warning Signs During Mold Awareness Month

Know the Warning Signs During Mold Awareness Month

ISSA Housekeeping Olympics Returns to Las Vegas Following ESPN8 Broadcast

WHO Advances Pathogen Access Ahead of Meeting on Pandemics

USGBC Launches Toolkit for Building Decarbonization

Why Sales Teams Must Design a ‘Buyer’s Journey’
Share Article
Subscribe to CMM