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Winning Them Back: Proven Tactics to Reconnect With Past Clients

Lost clients don’t have to stay lost!

Lost clients don’t have to stay lost! In this interview, you will learn the practical strategies for winning back past clients and reestablishing trust from Troy Harrison, an expert business coach.

Discover the essential first steps to approach clients diplomatically, ways to leverage feedback to strengthen relationships, and the best timing for reconnecting.

Whether you’re a small or growing business, learn how to rebuild client loyalty and turn past challenges into growth opportunities.


Jeff Cross

ISSA Media Director

Jeff Cross is the ISSA media director, with publications that include Cleaning & Maintenance Management, ISSA Today, and Cleanfax magazines. He is the previous owner of a successful cleaning and restoration firm. He also works as a trainer and consultant for business owners, managers, and front-line technicians. He can be reached at [email protected].

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Winning Them Back: Proven Tactics to Reconnect With Past Clients
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