Survey Finds Challenges in Hiring and Retaining Staff
November 28, 2022
Labor shortages have presented a challenge in many industries the past few years, a fact reinforced by CMM’s 2022 Building Service Contractor (BSC) Benchmarking Survey.
When asked about their biggest challenges concerning labor and employees:
- 85% of respondents replied it was recruiting and hiring qualified individuals
- 41% reported challenges paying staff enough to keep them from leaving for jobs offering more pay
- 38% reported difficulty in retaining existing staff
- 31% said they were having trouble creating growth opportunities for staff.
With the difficulty in finding qualified employees, most respondents reported using some type of background checks. Criminal record checks (89%) were the most commonly used form of background screening, followed by:
- Drug screening-53%
- Reference checks-49%
- E-verify-45%
- Driving record-40%
- Social media check-18%
- Credit report-10%
Benefits can be an incentive to attract and retain employees. Most survey respondents (78%) provide uniforms for their employees. Other benefits respondents offer to employees include:
- Paid holidays-71%
- Paid time off-66%
- Health insurance-62%
- Sick time-61%
- Dental insurance-46%
- Life insurance-30%
- Maternity/paternity leave-30%
- Disability insurance-26%
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