In this episode of Straight Talk, ISSA Media Director Jeff Cross is joined by Joshua Griffing, director of marketing and international sales with Excel Dryer, to explore the eye-opening results of a recent global survey conducted by the company.
With responses from 4,000 people worldwide, the findings highlight a dramatic shift in how consumers perceive cleanliness in the post-pandemic era—particularly when it comes to public restrooms.
As Griffing explains, the survey uncovered four truths, chief among them being this: People have very little tolerance for dirty bathrooms. Overflowing paper towel bins aren’t just an eyesore—they’re the number one contributor to a negative restroom experience. And the consequences are serious. For many respondents, a poorly maintained bathroom is a deal-breaker that could cost a business their repeat visits.
Griffing also dives into how restroom expectations are evolving, how sustainability is factoring into decision-making across industries, and what building managers and cleaning professionals need to know to keep up. As user demands around cleanliness, efficiency, and environmental responsibility grow louder, this episode provides valuable insights and practical solutions.
To learn more about Excel Dryer’s innovative products and see the full results of the global survey, visit https://www.exceldryer.com.
