Unlocking the Art of Small Talk

Learn how three key phrases can help you network better with others in the cleaning industry.

Is so-called “small talk” really that small, or does it play a much bigger, more necessary role in helping you create important relationships with others in the cleaning industry?

On this episode of Straight Talk!, Dean Mercado, Online Marketing Muscle CEO, talks about small talking—how to effectively and confidently break the ice and open up a conversation when networking with industry colleagues, to ultimately create common ground and build trust.

To learn how to converse with more purpose, more intent, and less awkwardness, watch the video or listen to the podcast below!

           
Posted On October 5, 2023

Jeff Cross

ISSA Media Director

Jeff Cross is the ISSA media director, with publications that include Cleaning & Maintenance Management, ISSA Today, and Cleanfax magazines. He is the previous owner of a successful cleaning and restoration firm. He also works as a trainer and consultant for business owners, managers, and front-line technicians. He can be reached at [email protected].

Topics Tags
 

Also in Business and Management

Award Brings Behind-the-Scenes Staff Into the Limelight
June 3, 2026 Timothy Johnson

Award Brings Behind-the-Scenes Staff Into the Limelight

May 28, 2026 Blake Gordon

Facilities Profit When Tech Meets Trash

May 26, 2026 Stephen P. Ashkin

Businesses Score With Sustainability Reporting

May 22, 2026 Jeff Cross

Stop the Information Dump: Why Clearer Proposals Win More Cleaning Contracts

Sponsored in Business and Management

DCS Global
May 18, 2026 Sponsored by Novonesis

Where Cleaning Contracts Are Really Won or Lost

July 17, 2025 Sponsored by Sofidel

The Sofidel Standard: A Bold Sustainability Journey With a Conscience

July 3, 2025 Sponsored by City Wide Facility Solutions

Operational Excellence at Scale: The City Wide Solution to Facility Management

October 7, 2024 Sponsored by Spartan

Transforming Clean: An Inside Look at the Healthy Green Schools & Colleges Program

Recent News

Safer Choice Program

Bipartisan Bill Strengthens EPA’s Safer Choice Program

Texas Health Officials Offer Precautions After Bovine Screwworm Case Confirmed

Norovirus Not a Winter Virus

Register Today for CMM’s Free Floor Care Basics and Beyond Webinar

Unlocking the Art of Small Talk
Share Article
Subscribe to CMM