Unlocking the Art of Small Talk

Learn how three key phrases can help you network better with others in the cleaning industry.

Is so-called “small talk” really that small, or does it play a much bigger, more necessary role in helping you create important relationships with others in the cleaning industry?

On this episode of Straight Talk!, Dean Mercado, Online Marketing Muscle CEO, talks about small talking—how to effectively and confidently break the ice and open up a conversation when networking with industry colleagues, to ultimately create common ground and build trust.

To learn how to converse with more purpose, more intent, and less awkwardness, watch the video or listen to the podcast below!

           
Posted On October 5, 2023

Jeff Cross

ISSA Media Director

Jeff Cross is the ISSA media director, with publications that include Cleaning & Maintenance Management, ISSA Today, and Cleanfax magazines. He is the previous owner of a successful cleaning and restoration firm. He also works as a trainer and consultant for business owners, managers, and front-line technicians. He can be reached at [email protected].

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