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How to Build a Cleaning Company Customer Loyalty Service Model

Discover timeless strategies that not only keep loyal customers coming back but also lure new ones in.

Navigating the realm of customer loyalty in today’s competitive commercial cleaning landscape is a journey. Ever wondered how a robust customer service model can be a game-changer?

In this episode of Straight Talk!, Jeff Carmon, the director of business development with Frantz Building Services, an ISSA member company, unlocks the secrets of customer retention.

Discover timeless strategies that not only keep loyal customers coming back, but also lure new ones in by watching the video or listening to the podcast below.

Jeff Cross

ISSA Media Director

Jeff Cross is the ISSA media director, with publications that include Cleaning & Maintenance Management, ISSA Today, and Cleanfax magazines. He is the previous owner of a successful cleaning and restoration firm. He also works as a trainer and consultant for business owners, managers, and front-line technicians. He can be reached at [email protected].

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